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SureStay Plus Hotel by Best Western Susanville
2785 Main Street, 2785, Susanville, CA 96130-4741 US
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Reservations: (888) 240-4430
2.5 Star Property Near Lassen County Fairgrounds
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Select My Room
Very Good
4.0/5
Based on 519 guest reviews
- Free full breakfast
- Free RV, bus, truck parking
- Free WiFi
- Number of outdoor pools - 1
- Stair-free path to entrance
- Free use of nearby fitness center
- Free breakfast
- Outdoor seasonal pool
- Smoke-free property
Select Your Room:
04/17/2024 - 04/18/2024
Searching all hotel inventory networks
6 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of SureStay Plus Hotel by Best Western Susanville
Below are the verified reviews from guests that we have booked recently: "Perfect for our needs."
Overall Score4.0/ 5
We just were stopping for the night. Excellent service, Clean rooms. Breakfast was good.
Sarah S. (Individual traveler, booked 1 room), from 
01-Jan-2024 Verified Review, stayed from Fri Dec 29 to Sat Dec 30 2023 at a $114.99 average nightly rate. 
"Beautiful Rooms"
Overall Score5.0/ 5
Staff was great! Room was beautiful!
Cathy S. (Individual traveler, booked 1 room), from
10-Aug-2023 Verified Review, stayed from Wed Aug 09 to Thu Aug 10 2023 at a $172.99 average nightly rate. "Very Clean & Pet Friendly"
Overall Score4.0/ 5
We had pets and felt the set up of the room was great and the non carpet for the floors was perfect! Very clean!
Lynda H. (Individual traveler, booked 1 room), from
01-May-2023 Verified Review, stayed from Sat Apr 29 to Sun Apr 30 2023 at a $158.99 average nightly rate. Summary of Verified Reviews
Property Description
Located in Susanville, Surestay Plus Hotel by Best Western Susanville is within a 5-minute drive of Lassen County Fairgrounds and Lassen Historical Museum. This hotel is 31.1 mi (50 km) from Lake Almanor and 1.3 mi (2.1 km) from Lassen County Chamber of Commerce.
Enjoy a satisfying meal at Lumberjacks serving guests of Surestay Plus Hotel by Best Western Susanville. A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include desks and minibars, and you can also request cribs/infant beds (complimentary).
Distances are displayed to the nearest 0.1 mile and kilometer.
Lassen County Fairgrounds - 0.6 km / 0.4 mi
Roop's Fort - 2.3 km / 1.5 mi
Lassen Historical Museum - 2.4 km / 1.5 mi
Lassen County Chamber of Commerce - 2.4 km / 1.5 mi
Diamond Mountain Casino - 3.4 km / 2.1 mi
Susanville Ranch Park - 4.1 km / 2.6 mi
Banner Lassen Medical Center - 4.5 km / 2.8 mi
Diamond Mountain Golf Club - 11.2 km / 6.9 mi
Westwood Museum - 37.6 km / 23.4 mi
Westwood Beach - 48.9 km / 30.4 mi
Lake Almanor - 50 km / 31.1 mi
The nearest major airport is Redding, CA (RDD-Redding Municipal) - 180.8 km / 112.3 mi
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Mountain biking nearby
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Free full breakfast
- Free RV, bus, truck parking
- Vending machine
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Free WiFi
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Number of outdoor pools - 1
- Braille or raised signage
- Assistive listening devices available
- Stair-free path to entrance
- Parking onsite
- Wheelchair accessible parking
- Total number of rooms - 82
- Number of floors - 2
- Professional property host/manager
- No rollaway/extra beds available
- No elevators
- Free use of nearby fitness center
- Yoga classes/instruction on site
- Airport transportation (surcharge)
- Free breakfast
- Business center
- Multilingual staff
- 24-hour front desk
- Number of restaurants - 1
- Daily
- Outdoor seasonal pool
- Smoke-free property
- Hiking/biking trails nearby
- Free self parking
- Conference space
- Terrace
- Computer station
Airport & Shuttle Information
Reno, NV
Airport Shuttle? Yes! There is an airport shuttle.Breakfast Information
Breakfast is included and is provided at the Lumberjack''s restaurant on site.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $15 per day with a $100 per week maximum. A refundable cleaning & damage deposit of $25 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.