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Sheraton New Orleans Hotel
500 Canal St, New Orleans, LA 70130 US
near Exit 235a on I-10 (~0.9mi)
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Reservations: +1-800-219-2797
4.0 Star Property Near Canal Street
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Select My Room
Very Good
4.0/5
Based on 1673 guest reviews
- Vegetarian breakfast available
- Free WiFi
- Number of outdoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Free newspapers in lobby
- 24-hour fitness facilities
- Smoke-free property
Select Your Room:
04/19/2024 - 04/20/2024
Searching all hotel inventory networks
6 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Sheraton New Orleans Hotel
Below are the verified reviews from guests that we have booked recently: "Very Nice Place to Stay"
Overall Score4.0/ 5
The Sheraton hotel was a very nice place to stay.
Wilbert P. (Individual traveler, booked 1 room), from 
18-Feb-2024 Verified Review, stayed from Sat Feb 10 to Wed Feb 14 2024 at a $454.86 average nightly rate. 
"Good Place to Stay"
Overall Score3.0/ 5
This property is in a great location! Some of the details were well appointed and were clearly intentional: decor ramping up for Mardi Gras was amazing, lobby bar was fun, staff was amazing, bed was comfortable, breakfast (42nd floor) was pretty good and much better than just a bagel/Danish. I would stay there again. The staff was amazing and super helpful, attentive and well informed.
Melanie B. (Individual traveler, booked 1 room), from
01-Feb-2024 Verified Review, stayed from Fri Jan 26 to Sat Jan 27 2024 at a $223.99 average nightly rate. "Very nice place to stay."
Overall Score5.0/ 5
Very well kept and a great place to stay in New Orleans.
Edward B. (Individual traveler, booked 1 room), from
23-Jan-2024 Verified Review, stayed from Fri Jan 12 to Sun Jan 14 2024 at a $200.68 average nightly rate. "Good Location"
Overall Score3.0/ 5
Hotel is in a good location.
Georgia S. (Individual traveler, booked 1 room), from
20-Dec-2023 Verified Review, stayed from Sat Dec 16 to Mon Dec 18 2023 at a $158.99 average nightly rate. "Always Good!"
Overall Score4.0/ 5
We had a good time and the amenities were great. I had stayed at the hotel before. It was good this time too.
Lewis D. (Individual traveler, booked 1 room), from
01-Dec-2023 Verified Review, stayed from Sun Nov 19 to Thu Nov 23 2023 at a $123.50 average nightly rate. "Wonderful!"
Overall Score5.0/ 5
We enjoyed our stay! See you all next year.
John A. (Individual traveler, booked 1 room), from
28-Nov-2023 Verified Review, stayed from Fri Nov 24 to Sun Nov 26 2023 at a $339.99 average nightly rate. "Beautiful hotel! Fabulous experience!"
Overall Score5.0/ 5
Our room was beautiful, clean and comfortable. I would stay here again and again. The staff was terrific! I give you as 5.5+!
Charlotte F. (Individual traveler, booked 1 room), from
31-Oct-2023 Verified Review, stayed from Fri Oct 27 to Sun Oct 29 2023 at a $213.99 average nightly rate. "Amazing Stay at Great Hotel"
Overall Score5.0/ 5
Hotel was great. Had an amazing time.
Brent S. (Individual traveler, booked 1 room), from
25-Oct-2023 Verified Review, stayed from Fri Oct 20 to Mon Oct 23 2023 at a $296.66 average nightly rate. "Very friendly staff and nice rooms."
Overall Score4.0/ 5
The room was nice. Staff was very good!
Morgan G. (Individual traveler, booked 1 room), from
18-Sep-2023 Verified Review, stayed from Fri Sep 15 to Sat Sep 16 2023 at a $199.00 average nightly rate. "Very clean and comfortable, helpful staff.Good Rooms"
Overall Score5.0/ 5
Very clean and comfortable, helpful staff. OUr rooms was nice and the club level was great.
Rodney C. (Individual traveler, booked 1 room), from
16-Jun-2023 Verified Review, stayed from Sat Jun 10 to Wed Jun 14 2023 at a $228.65 average nightly rate. "Great Place to Stay"
Overall Score4.0/ 5
Great place to stay with awesome staff and atmosphere was awesome!
James B. (Individual traveler, booked 1 room), from
16-Jun-2023 Verified Review, stayed from Wed Jun 14 to Thu Jun 15 2023 at a $229.00 average nightly rate. "Great Service & Location"
Overall Score5.0/ 5
Great housekeeping. Excellent bell service. Wonderful check in process. Great location.
Cynthia B. (Individual traveler, booked 1 room), from
22-Apr-2023 Verified Review, stayed from Wed Apr 12 to Mon Apr 17 2023 at a $394.59 average nightly rate. Summary of Verified Reviews
Property Description
With a stay at Sheraton New Orleans Hotel, you'll be centrally located in New Orleans, steps from Canal Street and 4 minutes by foot from Bourbon Street. This upscale hotel is 0.3 mi (0.4 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Ernest N. Morial Convention Center.
Stop by the hotel's restaurant, Roux Bistro, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Canal Street - 0.1 km / 0.1 mi
Decatur Street - 0.1 km / 0.1 mi
Royal Street - 0.2 km / 0.1 mi
Audubon Insectarium - 0.2 km / 0.1 mi
The Shops at Canal Place - 0.3 km / 0.2 mi
Bourbon Street - 0.3 km / 0.2 mi
Caesars New Orleans Casino - 0.4 km / 0.3 mi
Lafayette Square - 0.5 km / 0.3 mi
Napoleon House - 0.5 km / 0.3 mi
French Quarter Visitor Center - 0.5 km / 0.3 mi
New Orleans Musical Legends Park - 0.5 km / 0.3 mi
New Orleans Jazz Museum - 0.6 km / 0.3 mi
New Orleans Pharmacy Museum - 0.6 km / 0.3 mi
Immaculate Conception Church - 0.6 km / 0.4 mi
Historic New Orleans Collection - 0.7 km / 0.4 mi
The preferred airport for Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 26.1 km / 16.2 mi
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 105996 square feet (9847 square meters) of space consisting of conference space and 60 meeting rooms. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum age of oldest guest: 18
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Vegetarian breakfast available
- Grey water recycling system
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic soda bottles
- Number of meeting rooms - 60
- No single-use plastic stirrers
- Conference space size (meters) - 9847
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- Limo or town car service available
- No single-use plastic water bottles
- Free WiFi
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Braille or raised signage
- Assistive listening devices available
- Wheelchair accessible parking
- Tours/ticket assistance
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- No accessible shuttle
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Multilingual staff
- Water dispenser
- Electric car charging station
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Year Built - 1982
- Number of buildings/towers - 1
- Total number of rooms - 1110
- Number of floors - 49
- Professional property host/manager
- LGBTQ friendly
- Parking height restrictions apply
- Number of coffee shops/cafes - 1
- Coffee/tea in common areas
- Laundry facilities
- Elevator
- Fitness facilities
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Organic food
- Showcase for local artists
- Wheelchair accessible (may have limitations)
- Ballroom
- Humane animal treatment
- Locally-owned & organized tours & activities
- Wheelchair-accessible path to elevator
- Change of bed sheets (on request)
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Television in common areas
- Change of towels (on request)
- Free newspapers in lobby
- Wedding services
- 24-hour fitness facilities
- Water-efficient showers only
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Smoke-free property
- Safe-deposit box at front desk
- Self parking (surcharge)
- Conference space
- Valet parking (surcharge)
- Computer station
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 105996
- Concierge services
Airport & Shuttle Information
The Sheraton New Orleans Hotel is located 16 miles from the Louis Armstrong New Orleans International Airport. -Airport Shuttle: (airport managed & operated) $13 one way.- Taxi: $28 one way (two or less people)
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 88
Pet max weight (per pet) in kg is 40
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
We are Pet Friendly
Misc Fees / Policies
- Fee for full breakfast: approximately USD 24 per person
- Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
- Fee for in-room wired internet: USD 16.95 per day (rates may vary)
- Self parking fee: USD 42 per night
- Valet parking fee: USD 52 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing guest safety measures
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
