After a long day of Christmas shopping We checked in. Walked in the room used the bahtroom and 2 cacaroaches were in there. Stains on the sheets. The mirror was so stained . 5 mins and i walked out and asked for my refund.
My family and i decided to just drive home.
Awful.
Ana
- 11/17/2024
Hotels.com verified review
Not a good area at night. Do not bring your family. Bums hanging outside with poor lighting.
Verified traveler
- 11/17/2024
Expedia Group verified review
We check in, TV didn’t work but the most terrible was the housekeeper open the door without nocking the door and we were busy and after that she came back again . So we fill no safe in that place we didn’t state we leave the hotel after 2 hrs the check in .I would like my money back .
Cesar
- 11/17/2024
Expedia Group verified review
Last nigh, it was horrible. A women is shouting to someone for a hour long. People who lives next door must be drunk. He kept knock my door every 20minutes. Everytime I felt asleep and he just knock the door. I stayed up all night.
The light is flashing . The shower water is not hot enough. And water is too small.
Won't stay again!!!! So annoying.
jinheng
- 11/13/2024
Expedia Group verified review
My first room was dirty. Floor wasn’t swept. Tub seemed dirty. Floors were sticky. Walls were not clean. After giving me another room, the second room was mildly cleaner but had a dog food nugget on the floor. The fire alarm was chirping because it needed a battery. Rather than put a new battery in, the clerk removed the fire alarm. Water dripped down from the second floor when the shower was turned on. My tub/shower leaked and had damaged walls. The paint on the walls was chipped and dirty. The heater didn’t work at first. I had to reset it at the electrical outlet. I asked for a refund, but the manager was not available, and when I called, they couldn’t hear me when I asked for him. I left before my check-out. Still waiting for a manager to follow up with me.
Marla
- 11/11/2024
Hotels.com verified review
Horrific. We left half an hour after arriving. The property should be demolished and rebuilt.
KARL
- 11/04/2024
Hotels.com verified review
trashy, bed sheets nasty
markus
- 11/02/2024
Hotels.com verified review
I had to clean the floor upon entry ,the toilet would not flush and did not have a seal to hold it in place, there was no screen on the window, the hot tub leaked everywhere so unusable, and the sink would not drain. I fixed everything. Also the TV would not turn up I. Volume at all.
Audry
- 10/31/2024
Expedia Group verified review
Too expensive for poor amenities , we have been in other Days in and was clean and good breakfast.
Israel
- 10/27/2024
Hotels.com verified review
Beds were actually very comfortable.
Staff was trying to be accommodating.
No screen on the window so we couldn’t open the window.
Found a “fake” black widow chilling by the AC unit.
Ice machine doesn’t work but they did deliver ice to our room.
Paint peeling. Bathtub stained. Walls were sticky.