The hotel was comfortable and clean; however, since this is located near the cruise port and many of the customers were leaving for cruises, it was very disorganized trying to get transportation to the port. We had to call an Uber. The staff was not very helpful or within view to answer questions. It was very chaotic.
Ken D
- 11/29/2024
Expedia Group verified review
Beautiful property, superior service, delicious food at the on-site restaurant, and great cocktails. The room was clean and quiet, spacious and comfortable. The mattress, pillows and bedding - perfection! Slept like a log! The bathroom in our room could use an updated toilet and shower, but it was clean and spacious as well.
Stacy
- 01/17/2025
Expedia Group verified review
The upgrade! Thank you.
Alice
- 01/16/2025
Expedia Group verified review
Loved the stay. A bit understaffed.
Joseph
- 01/16/2025
Expedia Group verified review
The food and the room was very clean. The staff was friendly. Plus the shuttle bus took us to the port.
Terry
- 01/15/2025
Expedia Group verified review
No walkable shopping or restaurant.
??
- 01/14/2025
Hotels.com verified review
The AC didn’t work and it was just uncomfortable. It’s very unbearable and we could not sleep. My husband and I. I spent $242 on this room to be uncomfortable
Yolanda
- 01/13/2025
Expedia Group verified review
Valet parking $40 a night way too much
Kimberly
- 01/13/2025
Expedia Group verified review
The view of the construction and the fact that I waited hours for my room to be ready was less than desirable. Shuttle service was a 10 person vehicle that was first come first served. Doesn't help when your in a group of more than ten like we were.
Jim
- 01/09/2025
Expedia Group verified review
This is my 4th stay within the last 2 years and its a mini get away from the east side of LA and every time we stay is just a great time.