The furniture in my room was broken & chewed up with gang graffiti inside the drawers. My door was busted didn't properly close you can still lock it but it had a gap. The smoke detector cover was off you could smell cigarette smoke coming from the bathroom vent from time to time. $100 a night was a bit steep under those conditions. I requested a room change was told there was no availability also requested late checkout because I was waiting for my driver to arrive the morning front desk guy knocked on my door& was quite rude. They should be more understanding especially since the conditions of their rooms were of substandard. Christopher the evening front desk clerk was the ONLY ONE who was pleasant and curious upon my arrival.
Brandi
- 10/07/2024
Hotels.com verified review
No room told cash only no credit card
Russell
- 10/06/2024
Expedia Group verified review
Okay
David
- 09/18/2024
Hotels.com verified review
I checked in, it was beyond disgusting. So we cancelled. I better get my money back!
Sabrina
- 09/02/2024
Hotels.com verified review
Lo recomiendo
Juan
- 08/25/2024
Hotels.com verified review
Room wasn’t cleaned plus the room was on the second floor daaaaa I’m 71