All dog rooms are on the main floor and at the end of the wing. It was somewhat amusing to see dogs and their humans leaving their rooms. They didn't give us anything special for our pup, like dog treats and the like, but we didn't have to deal with a pet fee for the night, nor a cleaning deposit, just in case. The room was clean enough for us humans, considering we traveled during COVID. I felt somewhat safe here.
Wonderful place to stay
So many hotels discriminate against pet owners by adding expensive fees up to $50 per pet, it is a pleasure to stay in this hotel, I made a reservation online which was easy and made check in simple. They were very accommodating with our two elderly dogs by giving us a room near an exit for nocturnal visits to the pet area, the room was beautiful with hard floor surfaces making it easy to clean up. The lobby and room were spotless, they made a point to inform us of the measures being taken to avoid Covid which was very reassuring. Can't say enough good things!
- SYRACUSE, NY
Tiniest king room ever
Room 101 was convenient to outside for good puppy trips. But not so good for humans. Vanity right inside door with sink and towel storage. Separate tiny room with bath and potty with no towels.
This is the first time I have been compelled to leave a bad review. The room was not clean and the sheet had a dried blood stain on it which my wife and I found disgusting and totally unacceptable. The door to the room did not close tightly leaving a large gap which made the sounds from the hallway noisy; we had to use bath towels to try and muffle the sound. The bed and pillows were uncomfortable. Overall we would have been better paying a little more at a better hotel.