What Others Have Said
Extended Stay America - Austin - Arboretum - South
9100 Waterford Centre Blvd., Austin, TX 78758
Would Not Stay Here
We checked in late- the site indicated we could check-in until midnight- we arrived at 11:30. We got “lucky” they had a room left as they become “first come, first serve” after 6pm, EVEN IF you’ve pre-paid a room as we had. The AC didn’t work in the room even though it was set to 69 when we got in the room. There were stains in the fridge, on the walls and on the chair/desk/dresser. We tried to contact the front desk to checkout in person that evening but the office was locked. We called multiple times and finally the front desk attendant answered. We indicated that we left and would like a refund. She said she would check with management. Over a week later- no call back. We ended up finding another hotel for our stay.
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