What Others Have Said
Pelican Inn & Suites
3324 NJ-37, Toms River, NJ 08753
Expedia Group verified review
BEWARE! BAIT AND SWITCH HOTEL! Terrible Customer Service! I booked this motel through Expedia for 4 nights on the 4th of July weekend several weeks before the stay. I called the day of check in to let them know I would be checking in late. At that point, they told me I no longer had a reservation because they were not going to honor Expedia's reservation. They claimed that Expedia didn't post the correct price, so unless I paid almost triple what I booked it for, I didn't have a reservation. I called Expedia and they helped me find another hotel (which wasn't as nice, but it was close to the beach.) I would NEVER book there again - a clear case of bait and switch!
Expedia Group verified review
An old quilt covered the bed. We were not sure of the cleanliness. There was a strong cigarette smell so we needed to keep the window open on a cold night. The heater did not work. There were spiders and ants in the room. Only 2nd floor without elevator was available.
Expedia Group verified review
This hotel management wants absolutely nothing to do with rental apps. I paid thru Expedia. When we arrived. They told us they were not excepting our Itinerary #. They said they only take payments to them only. And for us to call Expedia for a refund. We were very disappointed because it was night and had to find another hotel, which made us skittish about using the app to find another hotel.
Hotels.com verified review
Very nice desk agents.
Hotels.com verified review
Very convenient and affordable
Expedia Group verified review
A little scary. Okay facility, very scary at night
Hotels.com verified review
Owners very nice. Local area not great
Expedia Group verified review
The front desk to sign in was tinny and hot like walking into an oven. After getting key I went to room and the air wasn't even on and that room of burning up and smelly/nasty. I had to use my Axe spray to remove the smell while the room cooled down. Throughout the night that nasty moldy smell was nasty and hard to sleep smelling that. The shower stall (small) was backing up as I was showering and that was nasty showing while your feet are covered in soapy water. The Bed made so much noise when in it and the sheet was very thin and the comforter was cheap and also thin and no blankets to use because I had the room cold to keep the smell down. So I had to use a large towel I brought as a blanket along with the sheet they provided. I rated the Hotel 1 because there's nothing less than 1. Bottom line, it was a nasty smelly room. One other thing, there was no Microwave in the room or anywhere to heat up anything. There were 2 lamps and only one worked and there was a small dorm frig and an electric stove with a really nasty dirty vent above that made noise all night due to the storm passing and the heavy winds. NEVER EVER AGAIN will I stay there, rather stay in my car or cardboard box.
Expedia Group verified review
Prior to arrival I was told that the card I used to place the hold for our room wouldn't be used and I could use a different card. However, the card that I used to hold was and I quote "the only card I could use" when I got there. This was the first disappointment. When this was figured out, we went to our room to find hairs on the sheets and what appeared to be blood stains on the pillow case. GROSS. Hotel management assured us that the linens were cleaned, but they were quick to give us new linens. It was a good place to stay when there was clean sheets.
Hotels.com verified review
This place barely reaches what I would call acceptable. While I didn't feel anything was terrible it was mediocre in a mediocre neighborhood... though provided access to the resort areas with a drive over the causeway. Owners keep it clean, but its all just the minmum. For a nights sleep along a busy highway and the price it was ok. Sometimes OK is good enough.
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