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Sheraton Charlotte Hotel
555 South McDowell Street, Charlotte, NC 28204 US
near Exit 10a on I-77 (~1.4mi)
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Reservations: +1-800-219-2797
4.0 Star Property Near Spectrum Center
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Select My Room
Average
3.0/5
Based on 602 guest reviews
- Free wired internet
- Free WiFi
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Wheelchair-accessible pool
- Free newspapers in lobby
- 24-hour fitness facilities
- Outdoor seasonal pool
Select Your Room:
04/27/2024 - 04/28/2024
Searching all hotel inventory networks
5 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Sheraton Charlotte Hotel
Below are the verified reviews from guests that we have booked recently: "Great Conference Stay"
Overall Score4.0/ 5
I enjoyed my stay. The check in staff was awesome! Very attentive, professional and willing to help. I would definitely stay again. The room was great, clean and comfortable.
Carla B. (Individual traveler, booked 1 room), from 
12-Mar-2024 Verified Review, stayed from Thu Mar 07 to Sun Mar 10 2024 at a $185.37 average nightly rate. 
"Most accommodating & comfortable stay!"
Overall Score4.0/ 5
The hotel welcomed our conference with open arms and made attendance at the conference memorable!
Lola R. (Individual traveler, booked 1 room), from
16-Oct-2023 Verified Review, stayed from Sun Oct 15 to Mon Oct 16 2023 at a $188.00 average nightly rate. "Clean, comfortable, rooms, polite and friendly staff.Awesome"
Overall Score5.0/ 5
Clean, comfortable, rooms, polite and friendly staff. Jessica at the front desk was the best! Awesome very helpful!
Richard G. (Individual traveler, booked 1 room), from
22-Jul-2023 Verified Review, stayed from Wed Jul 19 to Thu Jul 20 2023 at a $165.99 average nightly rate. "Great Hotel & View!"
Overall Score5.0/ 5
Love the hotel! Everybody was so nice and welcoming with smiles! Nice rooms and great view of the city!
Paris B. (Individual traveler, booked 1 room), from
19-Jun-2023 Verified Review, stayed from Sat Jun 17 to Sun Jun 18 2023 at a $157.99 average nightly rate. "Great Customer Service"
Overall Score3.0/ 5
Great customer service!
Brandon W. (Individual traveler, booked 1 room), from
25-Mar-2023 Verified Review, stayed from Wed Mar 22 to Thu Mar 23 2023 at a $186.16 average nightly rate. "Clean Hotel "
Overall Score5.0/ 5
Nice staff, clean room. Good conference area.
Hope A. (Individual traveler, booked 1 room), from
19-Mar-2023 Verified Review, stayed from Wed Mar 15 to Fri Mar 17 2023 at a $190.40 average nightly rate. "Good Location & Quiet"
Overall Score5.0/ 5
The hotel was close to everything but quiet at night. Will do it again.
Hayley S. (Individual traveler, booked 1 room), from
06-Feb-2023 Verified Review, stayed from Sat Feb 04 to Sun Feb 05 2023 at a $125.00 average nightly rate. "Excellent Customer Service"
Overall Score5.0/ 5
Customer service was excellent and the valet staff was very respectful and helpful.
Richard C. (Individual traveler, booked 1 room), from
19-Jan-2023 Verified Review, stayed from Fri Jan 13 to Sun Jan 15 2023 at a $225.49 average nightly rate. Summary of Verified Reviews
Property Description
Centrally located in Charlotte, Sheraton Charlotte Hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. This hotel is 1.2 mi (2 km) from Bank of America Stadium and 2.8 mi (4.4 km) from Fillmore Charlotte.
Enjoy American cuisine at Social Bar & Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 305 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Marshall Park - 0.1 km / 0.1 mi
Dr. Martin Luther King, Jr. Monument - 0.3 km / 0.2 mi
NASCAR Hall of Fame - 0.8 km / 0.5 mi
Charlotte Convention Center - 0.8 km / 0.5 mi
Spectrum Center - 1.1 km / 0.7 mi
Harvey B. Gantt Center for African-American Arts + Culture - 1.1 km / 0.7 mi
The Green - 1.1 km / 0.7 mi
Queen City Quarter - 1.1 km / 0.7 mi
Charlotte City Center Visitor Info Center - 1.2 km / 0.7 mi
Museum of Illusions - Charlotte - 1.2 km / 0.8 mi
American Legion Memorial Stadium - 1.3 km / 0.8 mi
Bechtler Museum of Modern Art - 1.3 km / 0.8 mi
Duke Energy Headquarters - 1.3 km / 0.8 mi
Mint Museum Uptown - 1.3 km / 0.8 mi
Romare Bearden Park - 1.4 km / 0.9 mi
The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 11.8 km / 7.3 mi
Concord, NC (USA-Concord Regional) - 26.2 km / 16.3 mi
The preferred airport for Sheraton Charlotte Hotel is Charlotte-Douglas Intl. Airport (CLT).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Charlotte? This hotel has 68195 square feet (6335 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Outdoor furniture
- Number of meeting rooms - 29
- Conference space size (meters) - 6335
- Free wired internet
- Free WiFi
- Number of bars/lounges - 1
- Braille or raised signage
- Number of indoor pools - 1
- Assistive listening devices available
- Wheelchair accessible parking
- Internet access - wireless
- Rooftop terrace
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Multilingual staff
- Conference center
- Electric car charging station
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Coffee/tea in common areas
- Elevator
- Fitness facilities
- Ballroom
- Wheelchair-accessible concierge desk
- Vending machine
- Wheelchair-accessible van parking
- Express check-in
- Total number of rooms - 305
- Number of floors - 12
- Professional property host/manager
- LGBTQ friendly
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Television in common areas
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Free newspapers in lobby
- Wedding services
- 24-hour fitness facilities
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 2
- Housekeeping on request
- Outdoor seasonal pool
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Self parking (surcharge)
- Conference space
- Valet parking (surcharge)
- Terrace
- Computer station
- Wheelchair accessible path of travel
- Conference space size (feet) - 68195
- 24-hour business center
- Concierge services
Airport & Shuttle Information
Eight (8) miles from Charlotte/Douglas International Airport. Taxi service is $26.00 each way.
Local Shuttle Info: The hotel provides complimentary shuttle service within the Interstate 277 corridor during limited hours.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets weighing up to 80 pounds are allowed. A refundable deposit of 75 USD is due at check-in. Guests must also sign a waiver at check-in.
Parking Info
Self parking is $20, valet parking is $25.
Internet / WiFI
WiFi is free
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 8.00–18.00 for adults, and USD 8.00–18.00 for children
- Self parking fee: USD 25 per night (in/out privileges)
- Valet parking fee: USD 35 per night
- Pet fee: USD 50.00 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The seasonal pool will be open from May 29 to September 06.
- Pool access available from 8:00 AM to 10:00 PM.
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
