Hotel is in a very dark neighborhood and overall feels unsafe. Manager is rude and throws around the word police at the first sign of you having a complaint with your room or service. No hospitality, bugs everywhere and rooms not clean. Wifi barely works and when it doesn’t staff doesn’t know how to resolve. Choice Hotels should be ashamed to call this a location!
Tony
- 11/24/2024
Expedia Group verified review
Nice place to stay for an overnight. Close to many stores and restaurants. Staff was friendly. Complimentary breakfast was good. There wasn't any hot water for tea or fruit, but it was fine.
Susan
- 11/17/2024
Hotels.com verified review
Booking thru Hotels.com went smoothly. Description stated "Pet Friendly" and breakfast included. Upon arrival, waited 20 minutes for the "Manager" Bob Patel to check in the couple ahead of me - took him a while because he had to repeat himself a lot - english not being his best language. Looking around the lobby, I noticed a small sign stating there was a $20 charge for dogs and a $50 charge if you tried to sneak a dog in! Nothing about that in the Hotels.com description and that hardly qualifys as "Pet Friendly"! Manager Patel wouldn't budge and was downright rude. My wife and I (and small dog) had just driven 500 miles and were too tired to look for another motel.
The room was only minimally clean, with dirt in all the corners. Expecting a good breakfast? Expect generic sweetened fruit loops and sweetened cherios with milk from a thermos bottle. No fresh fruit, no juice. Indescribably terrible coffee.
Robert
- 11/12/2024
Expedia Group verified review
The water in the shower was not hot and the breakfast was minimal - no fruit and very little selection
Barbara
- 11/01/2024
Expedia Group verified review
Basic room, but quite dirty
Happy it was only for a quick stop
I will not use them again
Ana
- 10/29/2024
Hotels.com verified review
This place is good for a one night stay. The rooms were clean, but were very outdated. The location was good for anybody who needs to go to Schenectady or Albany to do business or see family. Check in with quick continental breakfast Soso.