What Others Have Said
MainStay Suites Joliet I-55
3235 Norman Ave., Joliet, IL 60435-9100
Expedia Group verified review
The outside looks old and ran down but the rooms are actually pretty nice and somewhat updated.
Expedia Group verified review
N,/A
Hotels.com verified review
When I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.
Expedia Group verified review
Really like it. Definitely would go back again
Hotels.com verified review
Overall it ended up being suitable. I’d probably stay again. A few things I didn’t enjoy… 1 apparently this is a pet friendly hotel which is great I love dogs. But the 2 dogs the were next door to each other having a barking contest all day when their humans were gone was not fun listen to. (They sounded huge not little yappy dogs) 2 the room could have been a bit cleaner. The bed and important stuff was fine. However, the fridge was just grimy on the outside but the inside was immaculate. The restroom was really clean but the hair dryer had what looked like red hair dye all over it. I cleaned it because I didn’t feel it was necessary to call the front desk about and I didn’t want to get blamed for it either. 3 the continental breakfast was very, well don’t count on it to be fulfilling. It was mini mini muffins, juice and coffee. While I didn’t count on that as my food source it came in handy when I woke up at 6 with a migraine and needed a bite to eat so I could take medicine and go back to sleep. (Btw there is a Dunkin’ Donuts close by and found the people there super nice and went there every morning) So as you can see it had its “cons” but nothing horrible enough to keep me away.
Expedia Group verified review
Smell really bad , burnt bedding
Expedia Group verified review
This place was filthy and smelled!! The hallways smelled like pot half of the time!! My clothes even smelled when I left. There was supposed to be breakfast ( muffins) until 10:00 a.m. Three days in a row I went down around 9:30 and nothing. The only good thing was the front desk clerks were pleasant. I would never had paid $140 a night!! It was even worth $50.
Expedia Group verified review
Okay
Expedia Group verified review
No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.
Expedia Group verified review
The staff was great 😃👍
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