What Others Have Said
Suburban Extended Stay Hotel
2500 N White Sands Blvd, Alamogordo, NM 88310
Very Pleasant
The place was clean. Nichole was very helpful. Cleaning staff was on point. I would stay here anytime I travel back to Alamogordo.
It was great.
I would come back.
Expedia Group verified review
I'm giving it a higher than usual rating compared to other guest reviews because it is the lowest price in town and the property isn't that bad due to that lower price. I especially like the small kitchenette even though this is not a suite as it is just a basic room with two beds this kitchenette has a stove a microwave a full size almost a full size refrigerator. I'm not giving it full Stars because they don't provide any ice and when asked was told that it is broken. That big refrigerator made up for the shortcoming because I was able to create ice for my own using the freezer in the refrigerator with bottled water
Expedia Group verified review
No kitchen utensils TV not working curtains not latching/ overlapping guest can be seen from outside. Blanket has holes, asked for a toilet paper roll receptionist said there’s additional charge for it. Very poor customer service
Hotels.com verified review
Was not cool treated like we rob the place
Hotels.com verified review
The ice maker was broken,the only toilet paper in the place is what was on the roll, which was less than half full, there were no cups for water when when brushed our teeth. It had a kitchenette but no utensils or plates, pots and pans, etc. no shampoo or condition. While my husband found the bed suitable, I was up every hour in pain.
Hotels.com verified review
The manager and staff are very nice they accommodate us very nicely and we’re very kind The manager switched rooms for us since there is no elevator and my husband is on crutches
Expedia Group verified review
Gave us an unclean room, then gave us another room that was occupied. Very unsafe atmosphere. Will never go there agaln.
Expedia Group verified review
My husband and I love staying here it’s so quite perfect for our newlyweds era. Staff is so nice
Hotels.com verified review
Cleanliness was very good. Disappointed with the difficulty getting the TV going. Let's try to have the remote control properly programmed for the TV ahead of time. I don't want to have to be trying to find someone on staff just to help me figure out how to program the remote to correctly access the TV. A very confusing and frustrating process. Please, let's just have the remote control and the TV in complete working the moment I check in to my room. I don't want to be fiddling with the TV and remote control trying to figure out how to get them to operate properly.
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