What Others Have Said
Cocca's Inn & Suites Wolf Rd, Albany Airport
2 Wolf Road, Albany, NY 12205
Very comfortable. Everything worked excellently very friendly staff.
Thank you for everything. I have another appointment early April. Hope to see you then.
Expedia Group verified review
This is a hotel that hasn’t updated since the late 80’s. No phone chargers, Ice machine doesn’t work. Even TV difficult to work. Bed seems OK.
Hotels.com verified review
Took ten minutes to check in because the first desk agent had no idea what she was doing. Fell on ice in the parking lot because they were too lazy to salt. No hot water in the shower/tub. Took the two desk agents forty minutes to agree to move me to a different room. New room had hot water but no stopper in the tub and mold in the shower area. Checkout took twenty minutes because the new agent, possible owner, was rude and had no interest in hearing about the water and ice issues. It’s no surprise that nobody stays here. Hall carpets aren’t just frayed, they are straight out ripped and mangled. The ceiling panels in the common areas are either water stained or missing all together. The place is just a dump.
Expedia Group verified review
The first room they put us in had mold on the ceiling in the bathroom and socks in the bathroom that was room number 45 then they moved me to room 47 and I had to go to the office because there was no hair dryer they gave me one then they said there is Internet and when you click on it it says security rick and then they never checked the other room and rented it out plus the towels and wash clothes were dirty and dingy and couldn't even get a roll of toilet paper had to buy a roll the curtains on the windows are ripped the vent in the bathroom don't work I tried to cancel my reservation and leave and was told no refund the site said free breakfast and there was nothing
Hotels.com verified review
I would have definitely requested a refund due to the advertisement displaying a room that was not what I paid for. The TV had maybe 3 channels?, the bathroom was smaller than a closet, the towels were dirty and soiled, and the bed had a comforter the was filthy, and unwashed. The only reason I did not make a issue was only because I knew that I would not have received a refund due to your site making it a requirement to accept that you will not be refunded unless you purchase a form of insurance?..FAILED! One happy customer
Expedia Group verified review
There were dirty towels, washclothed, and my bed spread had long hairs (i'm balled) an stains.
Hotels.com verified review
Room was smaller than expected, especially the short tub/shower, which was surprisingly narrow to stand up and wash comfortably in. Surprisingly there were absolutely no hooks or a small closet compartment to hang anything…Just a three drawer chest. Some dings on the walls, and scratched surfaces along the baseboards… Could use a refresh of paint. Linens, towels, and pillows were clean, but would benefit greatly from being washed in a bleach cycle. The shower curtain should be laundered more frequently and with bleach as well. The pillows should probably be refreshed as well… Not a dealbreaker, but you could sense they’ve been around for a while! During the first overnight stay, discovered that the toilet had basically blocked for no obvious reason whatsoever. It was fixed by later in the afternoon of the following day. There should also be a doormat just inside the room because you are step in directly from outside and will get the floors a little mucky during the certain weather.
Expedia Group verified review
Worst place ever, i had to show my ID to get more towels and the clerk was very rude and disrespectful. The toilet leaked, the towels were stained. The place is a dump. You couldn't pay me to stay there ever again.
Hotels.com verified review
Nice easy and relaxing
Expedia Group verified review
The hotel is in disrepair. The rooms are musty, the floor is sticky, the toilet bowl was broken, the curtains are dusty, and the breakfast consist of bread, bagels, cream cheese, and jam. No plates though, not even paper plates (had to use paper bowls). The stairs to the upper floor are too steep/unsafe.
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