Anytime I'm in Kingsport, 'this' is where I stay. Been coming here almost every month for the last 3-4 years with my son. The staff is wonderful and we've never had a problem. The beds are very comfy - I knock out reeeal quick!
Matt
- 12/23/2024
Hotels.com verified review
Room was clean and the front desk was very helpful
Heather
- 12/22/2024
Expedia Group verified review
It was easy check in and the rooms were nice
Raul
- 12/03/2024
Expedia Group verified review
No blow dryer in the room, or shampoo/body wash, not even Kleenex! It was very clean though and the area felt safe.
Christine
- 12/03/2024
Expedia Group verified review
Bugs. In bathroom.
Couldn’t regulate thermostat in room. Either hot or freezing
Jeremy
- 12/01/2024
Expedia Group verified review
Stayed here before and while basic happy but this time the shower did not work properly and unable to get a decent shower. The water was jetting out of the port that switches from faucet to shower head. Called night manager for advice and she came to see it, videotaped it but unable to fix. Offered other room but I was too tired after 12 hours of driving. Also the constant fan button doesn’t work on the air/heat conditioner. No one has contacted me about this or tried to compensate for an obvious problem with the shower.
Barbara
- 11/18/2024
Expedia Group verified review
Wouldn’t let me get my room I had already booked through Expedia all because I didn’t have an out of state ID & it took over a week for me to
Get my money back that I had already spent on the room!!!
Anastasia
- 11/14/2024
Hotels.com verified review
The room was ok, although the tub was dripping and there were lots of flies. The pillows were … dinky?
The real issue was safety. People (many) were loitering outside their rooms at night smoking weed or just blocking the walkway and making it feel a little unsafe for a female traveler both nights.
If a man wants to have a cheap stay, this is fine - but I wished I’d picked a safer stop and I wouldn’t take my children there for sure.
At 1:25 AM my neighbors started blaring mariachi music right outside my door in the upstairs walkway and I had to call the front desk to ask them to do something. To their credit, the music stopped in about 3-4 minutes. I carried an Xacto knife in my pocket coming back the second night because I’d stayed at the hospital visiting my friend until midnight and I was actually quite worried.
Last word of advice - when they saw I was alone, they could have offered me a door I could park in front of and get right inside but instead gave me an upstairs room far from the stairs so I had to walk by multiple loitering residents to go to or from my room.