We walked into the room and noticed a foul smell. As I was looking down, I noticed what ended up being heavy amounts of coffee grounds all over the carpet. I went to the front desk to ask if the room had been cleaned and the receptionist told me that they put that down to help absorb odor but housekeeping must’ve forgot to vacuum it up. The lady offered to come vacuum it up but she didn’t know when she could because she was the only one there and dealing with other upset customers. They didn’t have another room to put us in and our daughter was going to stay in the room, while we ran to the store. The lady said that it would be okay if our daughter was in the room, while she came in to vacuum. My wife ended up just asking for a vacuum and doing it herself. This hotel is nasty and I would not stay here again. Even the beds didn’t have much more than a sheet, for blankets.
Brandon
- 09/30/2024
Expedia Group verified review
like the grill area and location. pet friendly is great!
pam
- 09/25/2024
Expedia Group verified review
The good news is that if you are traveling with a pet, this your place. But our suite’s living room smelled like wet dog. At least the bedroom didn’t. Very dated. AC in bedroom worked really well until we accidentally switched it to heat. A horrible burnt smell came with that brief mistake; it eventually cleared. Next time would choose the Holiday Inn Express next door.
Paul
- 07/22/2024
Hotels.com verified review
Buen lugar para vacaciones, tiene full kitchen algo parctico con niños.
maria
- 03/19/2024
Hotels.com verified review
Nice room. Very clean. Friendly folks at the front desk. Evidently, they welcome dogs. While I love dogs, one little guy a few doors down decided to bark incessantly late into the evening. They also need a better fitted sheet. Aside from those things, it was a very pleasant experience.
Paul
- 10/22/2023
Hotels.com verified review
Staff was helpful and kind. Hotel room was spacious and clean. Nice place will stay again if in the area.
Karen
- 09/12/2023
Hotels.com verified review
Check in was a little bumpy but the room we ended up getting was comfortable and clean.
William
- 08/13/2023
Expedia Group verified review
Very friendly staff who were always very happy to help if needed. Good location and adequate parking.
Robert
- 05/10/2023
Expedia Group verified review
Everything was perfect, except our heater was kind of noisy, but no but deal
Norman
- 10/29/2022
Expedia Group verified review
We didn't like walking in the back door and there were a group of people watching TV on their laptops. It wasn't very welcoming.