What Others Have Said
Candlewood Suites Chicago/Naperville
27 West 300 Warrenville Road, Warrenville, IL 60555
Expedia Group verified review
This hotel is awful. Don’t be fooled by the pics. They are very old. This place was filthy. It smelled like human urine the moment I walked in. And there were two roaches running across the kitchen counter the moment I flipped the light on. Went in the bathroom… roach on the wall. I posted the pics on my google review. Then went to the bed… spider on the wall next to the bed. There was dried up vomit in the hallway the whole time I was there. I know the staff saw it because I saw her at the end of the hallway changing a garbage bag. And her only way back to the main area was to walk right past it. When I approached her and told her about the roaches, she told me that the Orkin man was just there to spray. Which tells me that they are aware of the issue. The place was just disgustingly dirty. Please do not stay here. I do not know how corporate has not shut this place down yet. The prices are decent but for an extra $30 you can go sleep peacefully in the Hyatt up the street.
Hotels.com verified review
It was great nice and spacious
Expedia Group verified review
This cleanliness of this property was very poor. There was hair all over the ceiling in the bathrooms. Hair in the bed when my wife and I first arrived, the hallways had a bad smell, and very sketchy characters hanging around it and the staff was not present at the front desk more than half the time. Anyone could walk in without consequence. I would not recommend this place to anyone. DO NOT BOOK!
Expedia Group verified review
They overbooked, I prepaid, they had no room and refuse to give a refund. They are thieves!!! Unprofessional, never recommend!!!
Expedia Group verified review
I highly recommend This hotel .
Hotels.com verified review
IT'S a nice and quiet place. Pet friendly,. It is a mini suite, with stove, Refrigerator, microwave, dishwasher, laundry area, workout room, dishes and more. No free breakfast. The down size it needs air freshener. Otherwise its a quier getaway.
Expedia Group verified review
Upon arrival a very rude employee greeted me with “I can’t check you in right now our system is down” and after asking her a few questions she refused to help me and literally walked away. Another very nice employee stepped in and had no problem checking me in. So tell me why one could help and the other refused. She has no business doing that job with her attitude.
Hotels.com verified review
No breakfast available; room service limited to every 7 days. Limited snacks.
Hotels.com verified review
It was our first time staying at a Sonesta hotel and we really liked it. Our stay was pleasant. The staff at the front desk was kind and friendly and very helpful. The room was very clean and the bed comfortable. Would definitely stay there again. Would definitely recommend this place.
Hotels.com verified review
Clean and noisy , machines within the hotel were loud on and off every few minutes. The entire place smelled funny and the refrigerator smelled like old spoiled ranch dressing.
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