1910 North Sam Houston Parkway East, Houston, TX 77032
Run down.Smells bad.
Poor front counter customer service.
Lyle L
- 03/14/2025
Expedia Group verified review
Great experience
Coach Patricia
- 02/17/2025
Expedia Group verified review
Staff was friendly and room was large but showing its age, and satellite dish to room tv wasn’t working properly. Outdoor pool was unfortunately closed on a beautiful sunny afternoon. Falsely advertised as having an airport shuttle which was not true, and we had to find and pay for our own transportation back and forth to the Houston Airport. Very little around here and closest food is just fast food 10 minute walk away and not sure how safe it was to walk in this area. Would not recommend staying here.
Douglas
- 01/25/2025
Expedia Group verified review
The hotel is good and I do recommend for anyone that is here for the short period.
I’m here for the layover and the proximity to the airport.
They have free breakfast and also a free lunch at 5pm.
Overall is great.
Luciana
- 01/22/2025
Hotels.com verified review
Desk chair is broken, furniture is kind of old. The bed sheets are okay, fairly clean. Room is also pretty spacious. However, my room has a roach problem. I would not stay here again unless they do some serious pest control.
Verified traveler
- 01/21/2025
Expedia Group verified review
I stayed for 2 nights the staff was friendly and helpful, unfortunately the hotel has cockroaches I told the front desk my main concern was finding they crawling around my suitcase, literally had to leave my suitcase outside my home to be sure I didn’t bring any into my home. Also they don’t tell u this off hand but they take a $50 hold on ur account before checking in. But $60 was taken off my card.
Gina
- 01/07/2025
Hotels.com verified review
My stay was good I had really good service
Tomeka
- 01/06/2025
Hotels.com verified review
Front desk clerk amazing hotel is very dated. I was only in town overnight but I wouldn’t stay more than that.
Shenita
- 12/29/2024
Expedia Group verified review
The staff were friendly and nice
Courtney
- 12/27/2024
Expedia Group verified review
The staff were friendly, helpful, and gave advice on where to eat. Not a bad stay