Check in for the first time was a bit problematic. I have never had this problem w hotels.com. i had all the hotels.com check in confirmations but the hotel did not! I took a bit of digging by the on site front desk person to resolve what i would call an integration issue with you and the properties IT systems...
Robert
- 11/15/2024
Expedia Group verified review
It was a great stay for the price. The breakfast was bagels, cereal, toast. They did have cuties. Small container of yogurt would be nice. Staff was friendly and helpful
Phyllis
- 11/14/2024
Expedia Group verified review
The stay was sufficient
Scott
- 11/12/2024
Hotels.com verified review
We stayed here for one night during the snow storm. Our host Sharmane was absolutely magnificent. She made the check in process so easy and even came up to our room to help us get the TV to work. Thank you so much for the hospitality. The rooms are very clean and the parking was right outside our window which was a plus. The neighborhood was so quite and even though the rooms are inside the hallways remained pretty quiet.
Liz
- 11/10/2024
Expedia Group verified review
Due to severe weather in the Denver area I was unable to make the appointment. I called to cancel and was told I can’t cancel and was hung up on.
ANDREW
- 11/10/2024
Expedia Group verified review
The complimentary breakfast only had sugar foods. Donuts, sugar cereal, and bagels. Completely lacking any protein and fiber foods.
Room was nice, clean, and warm.
JAMES
- 11/09/2024
Expedia Group verified review
1
Ruben
- 11/09/2024
Expedia Group verified review
Broken toilet
Teresa
- 10/27/2024
Expedia Group verified review
Staff only switched out towels, and tidied up bathroom.. Didn't empty garbage, make beds, take towels from bedding area. Our fridge was going crazy with adjustment noises turning off an on couldn't sleep a wink...