I did not stay in this hotel. I asked booking to cancel my reservation.
The booking agent is extremely incompetent and put my family in jeopardy because of her carelessness. She booked a one queen bed room for a family of four despite the accurate information I gave her. She ignored it and did what she taught was good for her. I ended up book a descent room in another hotel.
Frentz B
- 07/28/2024
Expedia Group verified review
While I knew this was a lower budget motel, my expectations were not even met. When I opened the door to the room a horrible smell came out - strong mildewy dank smell. By morning it almost had a sewage smell to it. The room was hot and stuffy, so I rutned on the AC - but in order to get AC you couldn't have the blinds closed because they closed over it. With the windows open I was on the ground floor looking directly onto the driveway of an oil change place and it's spotlight shown right in my window. I flushed the toilet once - and it ran and ran, I tried jiggling the handle to no avail, and eventually took the top off the back to fix it and found it was an ancient and barely functional inside. I adjusted the cap to stop the running and from there on in it just wouldn't flush at all. I'd asked for a one queen room, got 2 - fine - but both were hard as plywood. There was a refrigerator, which I need for medication, however when I got up in the morning everything I'd put in it was frozen solid, wasting almost $200 of medication. I wasn't looking for anything fancy, but I couldn't wait to go in the morning. I went to the door to check out but no one opened it (lobby closed due to COVID-19 - I was checked in standing outside). I called one of the three numbers on the door to at least say I was leaving (I had already paid) but there was never an answer or answering machine. I wish I'd spent the extra $20-$30 and gotten something at least decent.
Verified traveler
- 08/02/2020
Hotels.com verified review
I wasn’t expecting much but the bed was almost unbearable. The bathroom shower had a leak in it terrible water pressure not enough towels no shampoo or conditioner bottles in the room. Because of COVID we weren’t wowed in the office which I can understand.
Verified traveler
- 07/03/2020
Expedia Group verified review
The heater wasn’t working so they had this electric heater that wasn’t very good heating unit needs replacement rm 205
Verified traveler
- 12/08/2019
Expedia Group verified review
The Travelocity reservation was fine, the desk clerk didn't know how to deal with it. Getting to the room, it was 62 degrees, two of the lights wouldn't light. When I went to breakfast at 7:30 there was none out on the table. I wasn't expecting much for the price, but was even more disappointed. I have traveled extensively, often on a tight budget, but this was humble.
Verified traveler
- 11/29/2019
Expedia Group verified review
Room was basic but clean. Good bed. Hot shower. No in-room coffee did have a fridge/freezer and microwave.
JamesY.
- 11/03/2019
Expedia Group verified review
Quiet, clean, convenient, easy check in and out. Grest price.
Verified traveler
- 10/23/2019
Expedia Group verified review
Staff were very friendly, and put in the extra effort to make sure I got what I needed from my stay. The room was set up nicely, though it was a little outdated, and there were some repairs that were needed- things like a chipped sink, a rip in the comforter. These didn't affect my stay, which was pleasant and comfortable.
Verified traveler
- 09/23/2019
Expedia Group verified review
Very nice room, friendly people, breakfast was just coffee and muffins
Verified traveler
- 09/21/2019
Expedia Group verified review
I’m sorry I’ve been so much better than that you can do a little more tomorrow morning and I hope y’all had some fun tonight but I don’t