What Others Have Said
Staybridge Suites Lexington
125 Louie Place, Lexington, KY 40511
Hotel was very nice.
The hotel was very nice.Everything about it was nice.
Home Away from Home for Christmas.
My original plans changed and I booked a room without really knowing anything about the hotel. This hotel was such a saving grace! The price was fantastic and it had more amenities than I was expecting. The rooms were clean and equipped with the basic kitchen necessities to cut down on our costs. We prepared most of our meals in the room, but greatly enjoyed the included breakfast buffet. We also got to take advantage of dinner one night there. I cannot say enough good things about the hotel staff as well. I tried to remember everyone’s name and I know there is at least one I’m leaving out. Please look at the staff that was there working the front desk and the breakfast buffet (Keisha maybe?) from 12/21 12/29. We extended our stay by a couple of nights and they were very accommodating. Traveling with kids and this being our first Christmas away from home, friends and extended family, I couldn’t have hoped for a better stay. Bridgette, Justin and Cree were excellent at the front desk and offered recommendations as well as offering to help accommodate us any way they could. There was another young lady that worked the front desk (she checked us in when we arrived) as well as another gentleman that worked the front desk (he worked Christmas Day, evening shift); they were both wonderful as well. I’ve already booked two trips back to see family and I look forward to my stay. They really took the stress out of traveling solo with kids and not knowing what to expect for accommodations. It’s a great location with restaurants, gas station and grocery store right in the parking lot.
Excellent stay, would highly recommend!
Excellent stay, would highly recommend! Great job, thank you!
Expedia Group verified review
Nice quite location
Expedia Group verified review
Dining close
Expedia Group verified review
Showing a few signs of normal wear and tear, like baseboard nicks and scrapes at elevator foyer, but that's small stuff; overall very nice. I stayed here when it was first opened so I recall how perfect it was at that time.
Expedia Group verified review
Wonderful staff & accommodations!
Expedia Group verified review
It was tucked in a nice neighborhood with easy access to the freeway. Nice staff and rooms were perfect for what i needed. Definitely reccommend.
Hotels.com verified review
The room itself was very nice and spacious, but the customer service was terrible. I was working and ended up booking a second night. I called down to the front desk after I had booked through the app, and made sure to tell them to tell the cleaning staff that I was booked for a second night in the room and to not disturb as I was working. They assured me they would let the cleaning staff know. Not only did the cleaning staff knock on my door during the middle of a call, they ended up knocking on my door three more times over the following hour and trying to force the door open. Even though I called down to the desk every single time to tell them again that I was staying a second night, when I asked to speak to the manager, I was given the manager secretary, who went on a long diatribe about why the Housekeeping staff, were looking at the wrong information. How difficult is it to speak to the housekeeping staff directly rather than have them rely on a print out? I can understand a mistake the first time but three more times? Staff were incredibly rude and I ended up leaving even though I had paid for the night . Do NOT recommend this hotel!
Expedia Group verified review
Very clean, friendly staff and great location.
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