Pet Friendly Lodging Reviews

Will definitely be returning here in future visits to Buffalo.

The room was comfortable and clean. Check in was efficient and the Staff was courteous and very helpful! Rooms were clean!

Can’t say enough good things about my experience. This is my 3rd stay at Aloft brand hotels each one good this one absolutely great😉.

I gave the stay a 7 because, I called the reservation desk the day before check-in to ask how much incidentals were at check-in. I was told that the hotel didn’t have an incidental fee. I asked the agent if she was sure, she said yes. I then asked for the direct phone number to the hotel so that I could ask the front desk staff myself, as that didn’t seem right. When I contacted the front desk staff, I was told that the incidentals were $75. When I arrived the next day to check-in, I was told that the incidental would be $213.00, which was way more than what I pre-paid for the room itself and quite honestly, preposterous in my opinion. I asked if they could just turn incidentals off as this was just a local overnight disconnect from a lot of different things I’ve been dealing with at home. I just needed a quick getaway to just catch up on sleep and relax. I was told that couldn’t be done and the price was the price. It was a price I was not prepared for, as again this wasn’t a vacation out of town. It was literally a last minute overnight stay to just get some quiet. It’s been 3 days already and the hold hasn’t come off of my card. The hotel itself is nice and clean, but it seems no one from the front desk staff to the reservations line, has clear and concise information about their check-in process. I absolutely would not have booked this location, if I knew it was going to be all of this. I would have just stayed home!

Friendly staff. Nice shuttle system.

Great hotel rooms and staff thank you

Good reception

good

We've stayed here a couple other times before an early flight out of BUF. It's nice to have a convenient location across from the airport, and somewhere we can have some food and drinks the night before and hit the sack early without worrying about a long, dark drive to the airport early morning. The bar and lounge are nice, but the food offerings are dreadful. Everything is microwaved or tastes metallic or something off. My husband couldnt really have anything off the menu first Friday of Lent, almost everything was meat. Our friends had to order Door dash, that's how bad menu was. But, room and shower were fine, TV didn't work though. Keep your expectations to a convenient airport location with a comfy bed, and you'll be fine.

Hotel should probably mention that airport parking is completed by the guest through a 3rd party. We just parked at the airport instead.