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What Others Have Said
Extended Stay America Houston - Galleria - Westheimer
4701 Westheimer Road, Houston, TX 77027
Hotels.com verified review
Had reservations for months in advance. Called day of arrival and they confirmed reservation. Arrived and the hotel was closed down. Was told it has been closed for more than a month.
Ball was dropped on so many levels. Extended Stay lying to me. Hotels.com not notifying me of the shutdown.
Expedia Group verified review
Everything was good đź‘Ť
Expedia Group verified review
I did not stay as the power was out for the property.
Expedia Group verified review
Staff was friendly. Location was very convenient to shopping and places to eat.
Hotels.com verified review
Initially I booked at this hotel because of the low cost and location, it was very close to where I needed to be. The entrance was not very welcoming at all, could use some organization behind the desk.
Anyway, I waited about 20 min before checking in but there was a sign.
The room itself (312) was not up to my standards. Rusted refrigerator, stains on carpet. Overall, unhappy.
So I decided not to stay and booked another room at another hotel.
Expedia Group verified review
A little spartan but clean, everything works and very handy to Galleria.
Expedia Group verified review
The minute we walked into our room it had a dusty smell. The ceilings had weird stains, the bathroom had hair in the sink and the tub. Not only that the countertops didn’t seem wiped down very well.
Expedia Group verified review
hotel dirty tv didnt work phone didnt work worst place ever
Expedia Group verified review
It was very close to a lot of things
Hotels.com verified review
It’s an extended stay so a mostly real kitchen. Could overall use some upgrade love but the room was clean and air conditioner worked. That’s about all that mattered to me this trip.
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