No hot water, was told someone would be in to fix it they never came. Elevator was out of order so took 15 minutes to wait for elevator. Checking in customer service treated me as though I was stupid for not knowing the hotel and asking a few minor questions( attitude was terrible) checking out the manager said to have Expedia call to be reimbursed for stay. Had Expedia call and the supervisor denied it. Oh she gave us back our 40 dollar parking fee. That was suppose to make up for the cold showers we all had to take. I would have booked anywhere else had I known of these issues. So the supervisor lied straight to my face about reimbursement. It was a terrible experience.
Robert
- 10/16/2024
Expedia Group verified review
Was ok
Navin
- 10/14/2024
Expedia Group verified review
It’s great
Joshua
- 10/12/2024
Expedia Group verified review
The stay was ok
Guerdeline
- 10/08/2024
Expedia Group verified review
This was my 2nd time but really disappointed, I think Marriott needs to up their standards. Not staying again.
Kamal
- 10/07/2024
Expedia Group verified review
The staff was decent overall. The breakfast was excellent. The hotel is older, has been used and put away wet too many times. The rooftop pool is a great touch. A very average experience.
Burk
- 10/06/2024
Expedia Group verified review
Great location. The hotel smelled wonderful! The customer service was very professional and helpful.
Jade
- 09/25/2024
Expedia Group verified review
Swimming pool was good. Breakfast was average. Front staff was not that polite.
Dalip
- 08/31/2024
Expedia Group verified review
Property is located directly across from Traders joes and in walking distance of Lincoln Road Mall…. Family and I love it!