Smells like marijuana all through the elevator and second floor as well as my room smelled like cat urine. The manager entirely mismanaged the stay and had horrible customer service. I would not want my kids here
Sarah
- 11/16/2024
Expedia Group verified review
Overbooked , very unhappy but thanks to Expedia for finding me something else
Kiana
- 11/11/2024
Expedia Group verified review
Got there at 12:10 am and they would not give me a room that I paid for.
Awful experience.
Michael
- 11/09/2024
Expedia Group verified review
Better treatment in prison...
Stephen
- 10/30/2024
Hotels.com verified review
It was awful! Terrible management. No clean towels or anything.
Robert
- 10/27/2024
Expedia Group verified review
The whole place smellled so gross! Our room was not properly cleaned! It was supposedly a non smoking but the entire place smelled like cigarettes. When we checked in the guy took forever to attend us was rude and then tried to set up Uber for us the next day on the side. He then said he was going to go up to pur room to give us his friends number. Luckily he forgot and didnt come up. But as two female solo travelers it was uncomfortable. The girl at check out was nice though. Anyways terrible experience overall also when we searched hotels searched for hotels near the port this was a result and it turns out we were no where near the port! We had to uber from our hotel another 30 minutes
Leslie
- 10/27/2024
Expedia Group verified review
The counter person seemed like he didnt want to be there. Very little to conversation. The first unit had no AC and the chairs in bith units were peeling. I could go on but I'll never stay there again
Richard
- 10/21/2024
Expedia Group verified review
Smells like weed in building. My room had strong smoke odor.
One person at desk and overwhelmed with sudden big work group coming in. Computer did not work. He had to write things down to check people in.
Darnelle
- 10/20/2024
Hotels.com verified review
had a confirmed reservation and showed up and they said they given all their room away to FPL for the hurricane. And they still charged me. I had to go to another hotel. Terrible.
Archibald
- 10/19/2024
Expedia Group verified review
Nice place. I guess that there are smoking rooms and that make the place smell of marijuana and cigarettes. Other than that, convenient.