Walked in and we ended up, leaving to go to a different hotel. Would never stay at this place
Rick
- 11/12/2024
Hotels.com verified review
When you walk in it smells like RV or portable toilets cleaner / deodorizer.. it was nauseating. First room seemed fine until I got out of the shower . And there were tiny baby roaches all over my dogs food ! Then I was moved to a room right above that room and I was placed under a family or a party that was so loud I was about to go to Walmart parking lot and find peaceful rest there .infeel like part of working the front desk the person checking people in needs to take into consideration PROPER GUEST PLACEMENT..with in the building .if they have a million kids !!!! PUT THEM DOWNSTAIRS . the smoking area is located by the front door which is hard to find . And that is also a popular pee spot for pets so the combinations of smells is very unpleasant. But what’s more unpleasant is that my card was charged for a deposit AT THE TIME OF CHECK IN that has not been refunded after my check out . I was told my card was refunded on the 7th but my bank statement CLEARLY States I was in fact CHARGED ON THE 8th I called my bank and they see no attempt of a refund I called numerous times they sent me a copy of my folio which MEANS NOTHING BC THE BANK DOESNT LIE - so now it has been almost five days since my “refund “was SUPPOSEDLY given . I had to call my bank and dispute the charges myself since they are not cooperative.. ALSO THESE ROOMS DO NOT COME EQUIPPED WITH NO SHAMPOO CONDITIONER BLOWDRYERS ONLY ONE ROLL OF TOILET PAPER ONE BAR OF SOAP AND JAIL TOWELS - not even a box of tissues -
Brooks
- 11/12/2024
Expedia Group verified review
Sheets had stains on them, floors were dirty, shower was full of stains, ants crawling all over bathroom sink. Chairs were visibly melted. Floors in hallway outside of room were covered in stains and god knows what else.
Brandon
- 11/11/2024
Expedia Group verified review
Please replace the carpet in the halls there is a lot of grass and smell
Nathan
- 11/11/2024
Hotels.com verified review
Arrived at location, they did not have any rooms available even with the reservation
Verified traveler
- 11/10/2024
Expedia Group verified review
Smells very bad in room
Ajeev Periyadan
- 11/10/2024
Expedia Group verified review
1) poorly lit parking lot. 2) people hanging out side front entrance and in parking lot 3) no lobby what so ever- just a window in a narrow hallway 4) lobby smelled like chemicals 5) no grab and go breakfast like Expedia said it had 6) ice machine broken 7) kids yelling at me asking me for money 8) cockroach came out from underneath refrigerator.
Steven
- 11/10/2024
Expedia Group verified review
Be sure to checkin asap otherwise this property will give your paid in full room away!!