stayed here for a week and i must be fair
Pros: very convenient prices, very friendly staff, quiet and acceptably clean , close to Naperville,Joliet , Kitchens in the rooms and refrigerators very efficient .
Cons : Location is really far from Chicago, it takes about 55 mins drive.TV screen makes 2024 shows look from the 90's. Wifi very basic and limited to two devices when you book a room for 2. which makes you chose between connecting your laptop or your phone. They also give you both only one key , u have to ask for a second key card, the elevator sounds tired but he'll get you there.
SAID
- 06/23/2024
Hotels.com verified review
i didn't stay because the service was horrible and there was no one at the front desk when we tried to check in making us late for dinner losing our reservactions and the room was not at like the pictures it looked like rooming house.
linell
- 05/20/2024
Expedia Group verified review
This place was very dirty! The phone and walls had years of gunk on them. This toilet and shower looked like they had not cleaned for months, and our bed post had a wad of gum stuck on it. Don’t stay here!!
Debrina
- 05/19/2024
Hotels.com verified review
Had to check out 4 nights early due to coming back at the end of the day to find a cockroach crawling on the wall near the a/c unit. Refused to sleep in a hotel that had roaches while traveling with small children. I was told i could "not" check out early but i was welcome to leave. I would need to speak to a manager about a possible refund during business hours. When i contacted Dawn during busniess hours i was abruptly told no refunds no matter the circumstances. This property does not care for its guests finances or their health. I had to spend more money to book at a new hotel last minute and i am still out 4 nights at this property. I urge others to spend more for a better hotel from the start.
Verified traveler
- 04/18/2024
Expedia Group verified review
It’s for junkies. The pictures are misleading
Syed
- 03/10/2024
Expedia Group verified review
The room was VERY dirty. The floors had not been swept, the walls had dried up substances on them, the sheets were very stained and dirty and the room had a bad smell that would not go away.
Dawn
- 01/12/2024
Expedia Group verified review
For 2stars and the price, the property is not bad. Serious upgrade on the bed quality, and the rooms on general is needed. I thought that it would be in better shape than found.
Hicham
- 11/02/2023
Hotels.com verified review
The entire place was dirty. The floors in the front, elevators, room and bathroom were disgusting and piles of gross things in every corner. The pillow cases had stuff on them. The bathroom had hair in the tub, floor and sink. The walls and ceiling are paper thin. We could hear the people next door like they were in our room and the people upstairs stomping all night long. The water in the bathroom dripped. There was only one tiny bar of soap and a tiny mouthwash for amenities. Definitely, not worth the money and had it not been non-refundable and later in the evening, I would have walked out and gone to another hotel. I couldn’t leave fast enough in the morning!
Rebecca
- 10/22/2023
Expedia Group verified review
Floor in my room desperately needed to be v acuumed and mopped.