First thing walking in our room that evening there was a roach on the bedroom floor more roaches were found in the bathroom. It didn't smell clean it smelled weird, had to wipe up water off of the floor as we had spilled a water bottle used a towel to wipe it up and the towel was black. The floor obviously is disgusting the color of the tile hides the dirt very well. The commode was dirty shower had mold. The coffee pot would not work no matter what plug you plug it into. Went and got another one and it did very same thing. Was not a good experience staff was really terrific very sweet people. But when you park in the parking lot to get out and get in your room and someone is sitting in an office chair they rolled out of their room and out into the parking lot to entertain themselves was a little much. Just kind of creepy people hanging around there.
Cynthia
- 10/26/2024
Hotels.com verified review
The TV didn’t work needed resetting no one would help us. Did not give enough towels and hair dryer was tore up. They never came and fixed it. Never stay there again.
Reval
- 10/20/2024
Hotels.com verified review
We didn’t feel secure there. The bathtub was so dirty we couldn’t use it. We got there late. Lots of people walking around outside. One person trying to bum cigarettes. Would never stay there again.
Karey
- 10/12/2024
Expedia Group verified review
We have stayed here annually for 3 years. Staff and room have always been top notch.
Russell
- 10/06/2024
Hotels.com verified review
Broken lamps, all over the room, half the plugs didnt work, peeling leather on chairs, very cheap soap, old leaky shower head, coffee stained envelope for housekeepings tip loud rowdy groups that would randomly bang or knock on my door. But staff was amazingly helpful and friendly. And the apps just the topping since I can't even take pics to show.
Kimberly
- 09/11/2024
Hotels.com verified review
They never read instructions about needing ground floor when you book so had to pay extra for what they call a suite. Room smelled terrible, no tissues, nor soap, cream etc.
DonnaMarie
- 07/13/2024
Expedia Group verified review
The hotel is rundown. Our rooms paint was dirty. Our bathroom door would not close. It needs an overall touch up to make it look clean.
Chrissy
- 05/17/2024
Hotels.com verified review
King sized bed one chair one nightstand lots of gnats. Toilet was loose had tan build up where it was caulked. Mildew build up under edge of shower walls. Water did not flow down the sides of the toilet so paper and vomit was stuck there all weekend (yeah, i had a bit much at rock the country). Had to jimmy the door to get the lock to latch. Why did the white towels have stains!? Could have fit a love seat or a couch in that room but only had a single chair so I stood while we ate.