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What Others Have Said
Surestay Hotel By Best Western Alice
1350 S US HIGHWAY 281, Alice, TX 78332-5701
Expedia Group verified review
Very decent
Expedia Group verified review
Everything was great until I went to take a shower and it was broken. Check your shower early so you don’t have the same problem.
Expedia Group verified review
There was a gecko on the ceiling in the first room and no tv!!! The second room given to us was clean but still no tv. The front desk did barely anything to help. Stood outside the room for 15 mins before they gave us our second room. Horrible customer service...
Hotels.com verified review
The smoke detector was beeping all night and no one answered the front desk phone. When I went down to ask someone for help, there want anyone available. I didn’t get any sleep!
Expedia Group verified review
I'm a people person. Staff from check in to housekeepers were helpful and friendly. If in the area in the future, defiantly staying there.
Expedia Group verified review
It was clean.
Hotels.com verified review
The beds appeared to be clean, but that was the only thing. We saw mouse poop on the floor and blood on the curtains. There was a beer can in the trash can. The A/C hadn't been on in the rooms for days. It was muggy and extremely hot in there, it took about 8 hrs to cool the room to a comfortable temperature.
Expedia Group verified review
Clean room, good breakfast, easy check-in.
Hotels.com verified review
Great customer service and comfy room
Expedia Group verified review
Nice place
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