The price was right for my budget and I really appreciated the kitchen in the room. The halls, stairways and elevator were not very well kept.
Mindy B
- 07/30/2024
Expedia Group verified review
No cleaning, extra sheets, towels, or anything was provided.
Veda
- 10/28/2024
Hotels.com verified review
Poor excuse for a hotel. Felt more like a homeless shelter. Dirty, smells, rooms are in rough condition, no towels in the room, no garbage bag in the waste bucket, linen was old and in rough shape. Spend an extra $10-$20 and stay somewhere better. Hotels.com should kick them off the website. Never again
Ashley
- 10/21/2024
Hotels.com verified review
Not worth the stay ar all. It looks this hotel is hosting people for long term and not ahort term. The bathroom water kept running all night. The haveold in the room that probably been there for a while. Not worth the stay, especially if you have kids.
hashim
- 10/20/2024
Expedia Group verified review
Our bed had only one pillow on it. There was no ice machine, but you could make it in the fridge. The only coffee in our room was decaf.
Kia
- 10/20/2024
Expedia Group verified review
About the only good thing about this hotel was the staff, who were nice. Otherwise Sonesta should be ashamed of having its name associated with this place--extremely run-down buildng and furnishings, has the feeling of a lot of people living there rather than being hotel guests, dirty laundry piled in the hallways, etc. Not recommended until under new management and some renovations are done.
Kevin
- 10/15/2024
Expedia Group verified review
This place was a dump. All we need is quiet, safe and clean and this was none of these. Dirty common areas and suite. Interior door to bedroom broken off of hinges so if you tried to move it, it fell off. None of the exterior doors to the building worked with the key card and were constantly propped open with a dirty sock, tissue box, etc. When I asked about it at the front desk I got an apathetic "none of them work" and when I said it was dangerous, I got a shrug. Constant party noise from neighbors, even after reporting to front desk. Seemed like people live here long term, which I don't have a problem with, but the parking lot was full of cigarette butts and other trash. Grounds were unkempt and trashy. See that nice photo of entry? Couldn't be farther from the truth! Sketchy property all around. Stayed here for 4 nights and never got any room cleaning, fresh linens or trash removal. All of the complimentary soaps and conditioners were empty. Shower curtain way too small so it flooded the floor. Never again!
William
- 10/07/2024
Hotels.com verified review
Over all I enjoyed my stay. The water pressure in the shower was awesome. Though, I think the AC in the room we stayed in needs service or replacement. Room 345. It just kept making the room more and more humid. We soon realized it was cooler outside than in, shut it off and opened the windows. I loved that we could open the windows. Related to the increasing humidity, the sort of air diverter thing on top of the AC had a considerable amount of black mold growing on and in it. I guess the plastic could be stained and un-cleanable, but it looks like it could be cleaned and someone tried at some point. Probably needs some disassembly to clean effectively.
The most bothersome thing about that room was that the exterior building lights shined out the bottom of the curtains in the bedroom and the brightness made it difficult for me to sleep. I could not figure out a way to block the light. Having the blackout curtain be substantially longer could help I bet.
Elaine
- 10/06/2024
Expedia Group verified review
Didn’t love the room because it wasn’t clean and had an awful smell
Abiah
- 10/01/2024
Expedia Group verified review
There were no towels in my room, and when asked the guy at the front desk said there were none left. Lots of noise coming from the halls throughout the night. Location was mostly convenient, and staff was polite. Good enough for what I needed but not somewhere I would return. It’s alright if you’re just looking for somewhere to sleep.