Pet Friendly Lodging Reviews

Very pleasant and comfortable staff also very pleasant.

We stayed one night. The staff that greeted us were very courteous and friendly. Room was VERY HOT when we arrived, and we found furnishings and TV to be very dated. Hotel was very quiet though.

Super clean very friendly staff, great breakfast.

Was not told about reservation being nonrefundable until I got the receipt stating that. I was charged for refund insurance without my knowledge. I ended up paying $846. for one night stay. I made the reservation in good faith but because of the unpredictable health of my brother had to cancel one room but for some reason could not be refunded. Definitely a flawed policy. I was a repeat customer, but no more!

Professional and friendly.

Stayed here for one night after party over the New Years Eve. All we needed for one night is comfortable bed. BTW I love coffee in the am, hotels usually don’t serve good free coffee. This hotel coffee was excellent. I was literally shocked. I also asked kitchen if I could have some milk vs cream ( I like milk with my coffee) and they brought me a cup of milk right away. The breakfast was not inluded but we didn’t care for breakfast. Hotel met our needs for one night stay.

Nice staff, quiet and convenient.

Front desk was very polite, helpful and very professional!

The bed was a little too firm and could not get a good nights rest. That was the only problem. Everything else was good

Our trip was booked through Expedia and prepaid. Upon check-in, we were not greeted by a staff member, nor was there a bell or other form of alerting staff we were there waiting to check-in. I had to call the hotel and wait for a minute or two before someone came out to answer the phone, which is when they saw us. Surprisingly, it was the assistant regional manager who greeted us, which was not a good first impression of the hotel. Secondly, and more disappointing, the manager told me that breakfast came at a charge, which contradicted what my reservation stated via Expedia. Instead of trying to remedy it with me, she said I need to contact Expedia directly, as "there is nothing she can do on their end." I was very displeased by this answer, especially with their "we make it right, guaranteed" hospitality statement. The next morning, I did call Expedia and the rep contacted the property about the error regarding our complimentary breakfast, which was quickly remedied by another hotel concierge (Amy). Amy was lovely and mentioned that we had complimentary breakfast the whole time, but that the other person who assisted us the night prior (assistant manager, Carline) was not familiar with the Expedia reservation code. Simply put, management is a hindrance to the hotel's hospitality. Please get a new face for the team.