Hotel staff, rooms and dining areas were professional looking and in a safe location.
Leticia R
- 11/02/2024
Very clean, safe area and friendly staff and guests.
The hotel is a great place to stay. Rooms very clean, staff and guests are very friendly.
Leticia R
- 10/22/2024
Delightful Stay!
Truly enjoyed our stay, everyone was pleasant, the hotel was very clean and of course there is Priscella to delight the guests. Thanks to Chris for taking the time to provide a delightful stay. He recognized that I have been a continuing guest for years.
Lorrine H
- 06/28/2024
Very Nice Hotel
Very nice hotel. Convenient.
Catherine M
- 05/02/2024
Expedia Group verified review
ROTTON SERVICE AT THE MARRIOTT!!
My mother and I visited your hotel on Friday, November 8, 2024. We weren’t familiar with the area so we consulted the reviews. Besides, how could you go wrong with a Marriot?
When we checked in the receptionist was very courteous. As I told her the following morning the beds were very comfortable, so we were very satisfied.
The reason for the one star rating is as follows: When we returned in the evening, much to our surprise the room had not been touched. The bed wasn’t made, the trash wasn’t emptied and there were no fresh towels. When I went to the check in desk I was told that was their policy. No fresh sheets unless they were requested every other day. No mention of what their policy was regarding towels or trash. Also. the receptionist (different from our original one) was very rude, saying we were notified of this in our welcome packet. I showed it to her and of course there was no mention of this.
The manager offered to send housekeeping to clean the room but it was so late by then that we were not interested.
I have stayed in many hotels including several Marriots. Some hotels do inform you (usually with something written in the room) that the sheets will only be changed every other day unless you request a change each day. But the bed is still made up. Nothing is ever mentioned about no housekeeping at all!
The rudeness we encountered regarding our complaint was unwarranted and we would never stay here again!
Ellen
- 11/13/2024
Expedia Group verified review
Clean
John
- 11/04/2024
Expedia Group verified review
Clean and quiet good value for money
rasim
- 11/02/2024
Expedia Group verified review
loved it
AARON
- 10/10/2024
Expedia Group verified review
I had read some pretty bad reviews *after* booking (not typical for me) so I had low expectations. Was pleasantly surprised all went well.
Very minor, personal issues: the little 'sofa' in the room is angled awkwardly and I was facing the ceiling if leaning back, couldn't watch tv that way so I had to sit up with no back support. Fiance wasn't bothered, he is tall and could see the tv fine leaning back. Parking lot could use extra lighting (at least two overhead lights weren't working) and I think the parking fee is quite high for a quiet area like this. Most hotels like this typically come with free breakfast - I knew ahead of time this one doesn't (later found out the one next door does). I also think for over $200 a night, perhaps real glasses and coffee mugs would be a nice touch. Door was knocked on before checkout time, but not hours before as I had read in some reviews. They don't have a pool but said we could use the one next door, not an issue but I didn't feel like walking across the parking lot in a swimsuit and chose to sleep a bit later instead.
Other than that, the room was comfortable, slept well on the bed. It's quite firm but we like firm beds so it wasn't an issue for us. Loved the check out time (noon) which is a little later than many places. I wish I got the staff names for check in and check out, both ladies were very pleasant and both in / out process was smooth and quick.