Great stay and staff was great. We enjoyed our stay, and we will stay again. Thank You!
John A
- 04/06/2025
Had everything a traveler could want.
Enjoyed the gym. Almost but can out of time your warm pool area. Breakfast was awesome. Everyone friendly. We will stay the next time we come through the ‘Burgh.
Linda S
- 04/03/2025
Best stay and service!
Trishana at the front desk was professional and caring. Made our stay the best out of of the four high end hotels we stayed at in our travels over the last month!
Gilles M
- 02/13/2025
Experience was great.
Very clean and quiet hotel. People were kind and helpful.
Jodi S
- 01/12/2025
New Years stay.
Great time rooms and front desk help very good..
Gregory W
- 01/01/2025
Expedia Group verified review
Very good
Maurino
- 01/28/2025
Expedia Group verified review
Good
Jennifer
- 01/27/2025
Hotels.com verified review
Not bad, not exceptional. For the price and location, good value
Richard
- 01/23/2025
Hotels.com verified review
We specifically chose this hotel (even though it was pricier than other options) because it allowed pets and had a pool and hot tub for a little weekend get away. I called ahead to confirm, as sometimes pools are out of service, and was told YES everything was operating. Everyone was excited to go!
Once we arrived, we planned on spending several hours in the pool area. Unfortunately, the pool was VERY cold. Likely in the mid 60s. The sign on the door said the hot tub wasn't functioning. The hot tub was closer to pool temperature - maybe 75°. The water that had pooled on the tile floor was actually warmer than the hot tub. The chemicals were so pungent that myself and several people were having a hard time breathing without coughing and my eyes were burning and tearing even though I didn't get into the water. Our daughter tried to swim for about 5 minutes but couldn't tolerate the cold temp.
Pet fee was an extra $50 for the night - would have been tolerable had the amenities worked but other hotels were $15.
There was a "motion sensing" light in the bathroom that blinded everyone in the middle of the night, multiple times, and then decided to strobe for 10 minutes.
The area doesn't have much except a casino. The pool was our planned entertainment. Nearest family friendly activites were about a 20 min. drive away.
We were very disappointed with the hotel as they were not honest. Wasted money and drive time.
Verified traveler
- 01/21/2025
Hotels.com verified review
The stay overall was great! The only down side was that the pool was sooo COLD. And the hot tub was like a lukewarm bath. Being the winter it sucked!! And that is the reason we decided to choose this hotel because it had a hot tub and pool… but now we know!
The room was clean and comfortable and the hotel overall was very clean.