Excellent service, clean room and comfortable bed. Hotel was clean; good breakfast.
James S
- 06/11/2024
Expedia Group verified review
The staff at check in and check out where both very helpful and professional. The breakfast was great. I enjoyed my stay and will be sure to stay here again when I’m in Palestine.
Rose
- 10/19/2024
Hotels.com verified review
Was disappointed that the pool was getting a makeover ☹️
Karen
- 10/11/2024
Hotels.com verified review
Desk clerks were super helpful, room was clean, and all amenities working! Breakfast was decent too. Even though undergoing renovations, the site was clean and well cared for.
The only minor issue was that in our room, the bathroom door didn’t pull fully closed; it was maybe too big for its frame?
One suggestion I would have would be to install a magnifying mirror in the bathroom.
Verified traveler
- 09/29/2024
Expedia Group verified review
The property is under some renovations. The pool wasn't available and should be told when doing the reservations
ANGEL L
- 09/22/2024
Expedia Group verified review
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Brittany
- 09/17/2024
Expedia Group verified review
The bathroom floor was dirty.
Pamela
- 09/16/2024
Expedia Group verified review
We were not given a king size bed, which is what I requested in my reservation. When I asked for it once I realized we had two queens, I was told it couldn’t be changed unless I cancelled my reservation with Expedia. That was ridiculous to think I could cancel a reservation on the day I’m checking in and get a refund. I told them we’d just keep the room we had, but once I returned to the room, I realized the carpet was soaked near the air conditioner. My husband went down to let them know at the front desk and came back with a room change with a king sized bed! Hopefully, I won’t be charged by Expedia and Hampton both! They are in the middle of a remodel now, so, hopefully, all the problems will be addressed.
April L
- 09/15/2024
Expedia Group verified review
They had a decent breakfast. Nobody bothered you it was quiet. Love how clean it was. I just wish the pool was working.
CHRISSI
- 09/13/2024
Expedia Group verified review
The facilities & breakfast area was great. The only problems we encountered was renovation & lack of air in the hallways.