The staff was friendly and welcoming. The room was clean.
The staff was friendly and welcoming. The room was clean. Friendly and welcoming. Accommodating responsive to individual needs.
Heidi G
- 08/13/2023
Expedia Group verified review
Our room was newly updated and very comfortable. Beds were large and had good pillows and decent linens. Bathroom was good size and had nice walk-in shower. Plenty of towels and bottles of soap, etc. Hotel was under renovation, so there were some drawbacks that will hopefully be remedied soon. The elevators were semi-working as in you needed to call to front desk for someone to come to your floor. A bit annoying, so we were healthy and used the stairs. Which was often hard since they were randomly closed for repairs and updates. Coffee was decent. I did not partake of the breakfast, but the fresh fruit looked good. Did not use the pool or gym, but they seemed inviting. Minor disappointment that they didn't have a wine opener. Really need to have one available. Hopefully, when the dust settles, this will be a better place to stay. Really liked having the Pinecrest shops and restaurants nearby.
Dale
- 07/08/2024
Hotels.com verified review
Hotel under construction. Elevator was out of service. Needed a staff member to go up or down which was inconvenient. No one was ever at front desk when we needed them. Dirty overall. Pool was disgusting. Cold coffee. Breakfast was disgusting. AC did not work well in rooms. Worst Hampton inn experience I’ve ever had.
Ryan
- 07/07/2024
Hotels.com verified review
Considering that the entire place was under major renovation, they did their best to make the stay as comfortable and pleasurable as possible.
Scott
- 07/07/2024
Expedia Group verified review
There was renovation going on and the elevator broke down.
Sonya
- 07/01/2024
Expedia Group verified review
Great staff!
Christina
- 06/30/2024
Expedia Group verified review
The hotel is largely under construction and was a mess. One functioning elevator that felt sketchy. However, Room was clean and well maintained.
David
- 06/26/2024
Expedia Group verified review
It was under construction but everyone adapted to it well. The front desk staff was friendly and helpful, and the breakfast staff were as well!
Areas not under construction were very clean and we were happy with the room. Comfortable beds, great shower!