What Others Have Said
Hampton Inn Richmond West Innsbrook
10800 West Broad St, Glen Allen, VA 23060
Average or below average.
The carpet in my room was dirty…stayed two nights and the room was not cleaned for the 2nd night. I was told you had to request if you wanted the room cleaned for the 2nd night.
Expedia Group verified review
In a great location. Room was clean and bed comfortable. Although the shower ran cold. I got hot water from the sink but the shower never got hot. Staff was awesome. Another complaint was parking space seemed a bit narrow. Other than that I would recommend.
Hotels.com verified review
Spotless room and breakfast area
Expedia Group verified review
Nice quiet area.
Expedia Group verified review
We did not receive new towels and linens our 2nd day.
Expedia Group verified review
We had to leave the room because it was so hot.
Expedia Group verified review
Room wasn’t as clean as I would have liked. There were clumps of other people’s hair on the floor. Yuck
Expedia Group verified review
The staff were very helpful and nice.
Hotels.com verified review
Considering they’re under full renovations, I’m not going to sit here and knock them for that. Every business has to do this at some point and some people complain horribly about anything. The rooms were clean. The bed was comfortable and the staff was great! I’ve stayed there several times and I will continue to do so.
Hotels.com verified review
It is a great hotel, very helpfull staff, you do need to do something with the pillows and be linens and towels that smell like old sweat. I have stayed there 3-4 times and each time, particularly the pillows stink. You are too nice a hotel for something like that.
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