Very friendly staff at hotel and valet service. Breakfast was great. The TV only had cable service and no option for Netflix or to rent movies. Also paid for a riverview room which I did not receive.
Donelle B
- 02/05/2025
No heat, had to change room from handicap room.
I reserved this room for my daughter who is a quadriplegic. The room couldn’t get over 66 degrees and her nurse had to move her to another room. Someone on the staff said they heard that the room had heating problems. So much for having a good time at Hampton Inn. It’s hard enough for a handicapped person to take a few days off for the first trip out after her accident 18 months ago. She couldn’t use the handicapped shower while at your facility because of the low temperature. Gary Gunnerson Note her parking fee was waived. In Chicago area handicapped parking is usually at a reduced rate or free. The facility should be ashamed of themselves.
Julie G
- 12/03/2024
Good hotel near Xcel Center
Very clean, pretty hotel. Staff was very pleasant, valet team was awesome. Enjoyed the secure front entrance as well. We were attending a concert at Xcel Center and it was so convenient.
Ron N
- 10/06/2024
Hotel staff are awesome and the hotel itself is beautiful but location for this family isnt ideal.
The fact that the street is so busy, you have to hurry to load and unload, Yes, there is valet, who are also super helpful, but I think I prefer to beable to feel rushed. I guess I would go out of the area a bit to get the hotel parking that is on less busy streets. The rest of our stay was amazing however.
Paige A
- 06/17/2024
Awesome Hotel
Awesome room and beds! Very clean!
Joseph D
- 11/18/2023
Expedia Group verified review
Nearness to excel centre
Ruthann
- 11/14/2024
Expedia Group verified review
Nice place close to Xcel and restaurants.
darcy
- 11/12/2024
Expedia Group verified review
No complaints at all! Staff was friendly, room was clean, breakfast was good, and hotel was safe.
Allie
- 11/10/2024
Expedia Group verified review
Great location. Stayed for an event. Steps away from the restaurants, bars and arena.
Property was very nice.
Brett
- 11/06/2024
Expedia Group verified review
Valet parking available, very clean hotel, wonderful walk in shower. Bed & pilows comfortable. Right across the street from Wild hockey we were attending. Many food venues close by.