What Others Have Said
Hampton Inn & Suites Thousand Oaks CA
510 North Ventu Park Rd, Thousand Oaks, CA 91320
Decent Stay
It was a good stay. Clean room, comfortable bed,decent shower.
Efficient Enough!
Staff very nice.
Slept Well.
Noon check out is nice. Slept well!
Hotels.com verified review
After extending my stay for several nights one night at a time and paying for each night with the front desk confirming, they told me I owed for the extra nights when extending for one more night. I explained that I already paid and showed them my credit card activity. They wouldnt budge and called me after I went to work and confirmed that they show I owed for the added nights. The front desk person kept saying she understood what I was saying about already paying and the points I was making and my frustration, but she didnt understand. I went to the property to gather my things and to cancel the final night. They then called me while I was at lunch and apologized and said I was correct and didnt owe for any nights as they saw their mistake etc. I asked to be compensated, perhaps to come back for a free night as i hadnt booked elsewhere and all they gave me was 2 nights of free parking. I have never been disrespected like this from a hotel. They were completely in the wrong and wouldnt budge even with clear evidence that I was in the right and was paid up on my stay. This left a bad taste in my mouth and I now have no desire to patronize this unscrupulous and unforgiving establishment. This is one of my favorite local hotels that has always been a reasonable priced and friendly place and now I have to cross them off my list. I am very disappointed and offended.
Hotels.com verified review
GREAT STAY, EVERYONE WAS GREAT
Expedia Group verified review
Friendly staff
Expedia Group verified review
SPACIOUS ROOM, CLEANLINESS, QUALITY OF FREE BREAKFAST SPECIAL, FRONT DESK VERY HELPFUL
Expedia Group verified review
Awesome
Expedia Group verified review
The air conditioning unit was like having a semi truck in your room! So Loud! It was 100 degrees outside and not an option to just turn it off! Checked in after dinner for a quiet night! Not so much!!
Expedia Group verified review
Great place
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