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What Others Have Said
Hampton Inn Irvine East Lake Forest
27102 Towne Centre Dr, Foothill Ranch, CA 92610
Hotels.com verified review
I walked into my room and there was someone else’s clothes still in the room as if it had not been cleaned properly. There was also blood sprayed across the chair in the room, which was whitish so the blood really stood out. The walls were dirty and covered in something resembling teriyaki sauce.
Expedia Group verified review
The pillows were like cotton balls instead of pillows. They had no body and were tiny.
There was an electronic shade but no sign how to shut it.
Then in the am we saw a sign and control to operate it on the opposite wall instead of next to the shade.
We couldn't locate the guide on the TV remote and had to go through the channels one at a time.
Hotels.com verified review
Wi-fi did not work on the 2 nights we were there but parking is free
Hotels.com verified review
It was okay. I didn't have a lot of interaction with the staff they were pretty quiet when I would walk through the lobby, no acknowledgment or friendly smiles or greetings. No explanation about room cleaning or services work. It all could have been automated with no human interaction the entire stay. The elevator was not maintained and same piece of bread on the floor for 2 days. The carpet looked dingy and questionable throughout the hall and room. I found hairs under the fitted bed pad. It was nice to have a fridge and microwave in the room and complimentary breakfast.
Expedia Group verified review
N/A
Expedia Group verified review
Not having a shuttle in an area that is not close to much shopping was inconvenient. No one at the front could even give directions either. Other then that I enjoyed my stay
Expedia Group verified review
The people were great, but there were a few big disappointments compared to other Hampton Inn's where I've stayed. The bed felt like a spring coil bed that was 30 years old or more. The tissue box had tissues pushed back into it, looking like there were used tissues in the box. The towels seemed like they were decades old (not fluffy at all), and no big body towels. No fans in the bathroom. This facility also got rid of their computer and printer which was an inconvenience. While it was a big dissappoint compared to other Hampton Inns, on the positive side, I want to emphasize that the staff working there were extremely pleasant and helpful, and the hotel itself was clean.
Expedia Group verified review
Family oriented, clean, safe, and nice staff!
Expedia Group verified review
Very good customer service, friendly staff, breakfast was great.. pool was clean… recommend staying there again if I’m in the area…
Hotels.com verified review
The hotel is very clean as well as the room we booked. The staff is super smiley. The breakfast is also good. I always liked their waffles. However the hotel is a little run down. Example: old an stany carpert in the room, bathroom door doesn’t close easily, hole in the wall around the outlet. It just need some renovation.
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