650 North Mollison Ave. Building A, El Cajon, CA 92021
Expedia Group verified review
“This hotel was a terrible experience. It was dirty, lacked basic cleanliness, and felt completely unsafe. I couldn’t relax or feel comfortable during my stay. Definitely wouldn’t recommend it to anyone.”
alaa
- 01/15/2025
Expedia Group verified review
Office staff were great
Mary Esther
- 01/05/2025
Expedia Group verified review
Office staff are great. Very helpful and really seem to want to help however they can
Mary Esther
- 12/28/2024
Expedia Group verified review
Office staff ar
Mary Esther
- 12/28/2024
Hotels.com verified review
I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.
Shanna
- 12/23/2024
Hotels.com verified review
My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.
Verified traveler
- 12/11/2024
Expedia Group verified review
Vagrants at the entrance. Trash strewn about. Didnt feel safe to enter the hotel. 4 phone calls went unanswered
christy
- 12/10/2024
Expedia Group verified review
Room appeared tidy. Walking barefoot on the floor left us with black feet. Coffee pot leaked. Oven door had no/broken exterior glass panel. Adult I was with burned their self on oven door as it sprang shut. The kids started counting cockroaches after the 4th one, stopped after reaching dozen. Did not stay second night to avoid bringing cockroaches home. Stay was non refundable so lost needed $100 due to early checkout. Will not stay at any hotel of this brand again.
Ivan
- 11/29/2024
Expedia Group verified review
It's a halfway house for homeless, pretty scary activities going on, bad neighborhood. I was supposed to stay 3 nights, but checked out after the 1st night. Never using Expedia again, you obviously don't vet your properties.
Daniel
- 11/23/2024
Expedia Group verified review
I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying.
*Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.