The breakfast was horrible. Usually had good breakfast and room service. But this stayhad me thinking never ever coming back again. I never felt lack of customer service. Reason i felt this feelings as listed:
Requested later checkout due to transportation delayed an hour.
Which gave me 30min..in addition i was rushed out at 11:30. Waited at local restaurant Toni's Depo until my transport showed up at 12:15.
Again, after a horrible breakfast.
Hotel wasnt very occupied and phone in room didnt work to communicate with front desk.
Tv wasn't plug into cable.
John
- 01/01/2025
Hotels.com verified review
Good location close to SMSU. The cleanliness was just OK. But to many small issues. The coffee machine in my room didn't work, the coffee during breakfast was out and they didn't refill it, the breakfast was cold, the light on the TV lit up the entire room. Like i sad it is an OK place.
RUSSELL
- 11/10/2024
Expedia Group verified review
Very clean. Needs updates. Towels thin. Hot tub not working.
Denise
- 11/06/2024
Hotels.com verified review
Staff friendly and helpfull, the place was average but an above average for the Breakfast. The carpet is clearly past due for replacement.
Jan
- 11/04/2024
Expedia Group verified review
Nice place
Maris
- 10/29/2024
Expedia Group verified review
A convenient location. Good price. Very quiet. Clean. Bed was very comfortable
Angie
- 10/27/2024
Hotels.com verified review
Overall, not a bad stay. Front desk lady was nice, but obviously over the day. Room smelled like mold, and was not in good shape. Besides the smell of mold, pictures say it all.