Someone other than myself and my friend had an access key to my room. While we were in the room, someone was able to access our room and open the door.
Housekeeping also came into my room and started cleaning it before my I checked out of the room.
Julia
- 11/16/2024
Expedia Group verified review
Overall great experience but when checking in, the person at the front desk that checked us in rolled her eyes when i was giving her my email addressed associated with my reservation. Property was great and very comfortable.
Sven
- 11/16/2024
Expedia Group verified review
Perfect and modern place to stay
Pratik
- 11/16/2024
Expedia Group verified review
GREAT PLACE TO STAY FOR UNIVERSDAL STUDIOS
Gareth
- 11/13/2024
Expedia Group verified review
The room was dated and unclean
Christopher
- 11/12/2024
Expedia Group verified review
Great resort if planning to go to Universal parks.
Donna
- 11/12/2024
Hotels.com verified review
Wonderful!! Excellent decor, amazing smell, friendly staff...couldn't ask for a better place to stay. Will definitely be back!
James
- 11/11/2024
Expedia Group verified review
Very nice property, conveniently located close to the Universal Parks. Fast passes were a great plus. Water taxi was so convenient. Staff very friendly, great service. Went above & beyond to make your stay enjoyable. Highly recommended!
Marta
- 11/11/2024
Expedia Group verified review
Smooth and efficient check-in and the room was ready by 1pm.