I stay in several holiday inn express each year going to and from Florida. I will not be staying at the one in Rocky Mt NC again from the time I approached the front desk I felt they were not friendly nor was the rest of the staff during our stay. I say hello to people most staff barely acknowledged. It seems no one there knows how to smile The breakfast area ran out of both eggs and butter. I requested refills at the front desk which was done but we were on a schedule and not much time to waste. Finally the bathroom needs attention to grout and cleaning. I always leave a very good review on Holiday Inn express but this was not up to standard, my husband is “ discussed “ not worth $181.
Monica H
- 03/31/2025
One night stay.
The front desk receptionist is exceptional. Polite, pleasant, knowledgeable and strives for excellence. She resolved my problem promptly and with a smile. The room and bathroom are clean with comfortable bed and pillows. The maintenance employee who fixed my TV issue was also polite and knowledgeable.
Cathleen H
- 02/01/2025
Noisy
When I stayed on the 3rd floor two weeks ago it was great! This past Sunday, the first floor was noisy at 7:00 am! Terrible when your trying to sleep.
Donna M
- 01/22/2025
Quiet, Clean, Comfortable.
Quiet, Clean, Comfortable.
Donna M
- 01/08/2025
Good Spot!
Hotel was right off I95, easy to find. Hotel was clean with easy check in/out. Good spot if traveling with dogs.
Michael G
- 01/03/2025
Great Place
Incredible experience, clean modern.
John W
- 12/22/2024
Wonderful Staff
Room was very clean and organized. Every encounter with staff was pleasant and beyond.
Frances B
- 12/08/2024
Clean and comfortable bed.
I have stayed there three times and it has always been clean, comfortable beds and good amenities.
Cathleen H
- 11/26/2024
Great Hotel
Very comfortable room and helpful staff.
John H
- 11/25/2024
Accommodating and friendly.
Just a quick overnight, but the front desk was very helpful and the room was comfortable.