What Others Have Said
Comfort Inn & Suites
3615 Commerce Place, Hamburg, NY 14075-3638
They canceled my reservation that I made on 2/25.
The worst experience I have ever had with a comfort Inn.
Good Hotel
A good hotel!
Pleasant Stay
We had a pleasant stay, the staff is very friendly and helpful.
Great Stay
Had a great stay at Hamburg location. Staff was awesome especially the night lady at the desk. Will stay here again!
Good Quality Stay.
Not fancy, but definitely quality for the price. Clean, quiet, easy on/off the highway.
Expedia Group verified review
This was my second stay at this property....only stayed second time due to my last minute plans. First time there the iron was dirty and ruined my shirt and pants....manager never came to front desk and never called me back. This time there was no ironing board in the room and the hair dryer was unplugged with a hand written note that said 'broken'....they have me a handheld dryer...it was the outlet that had a short.....when i presented these issues to front desk they blamed housekeeping staff for not infomring them...I'm sorry as management shouldn't you be managng your staff? The elevator was broken and they blamed a family with kids for breaking it...three days not working The coffee machine was broken, so they put out a jat of instant coffee Printer in business center printed with wide dark lines...boarding pass was unreadable.... Poor management and oversight, no one minding the ship ... Stay away from this hotel at all costs...how do they possibly have an 8.2 star rating?
Expedia Group verified review
Good Breakfast. Kind staff.
Expedia Group verified review
Outdated, overpriced and dark.
Hotels.com verified review
Coffee pot on "breakfast" was broken.
Hotels.com verified review
Needed to sleep. Hotel was clean, quiet, good nights sleep. Thank you very much.
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