Pet Friendly Lodging Reviews

Thanks

Zeena helped us with our luggage and with checking us in. She was so helpful and personable, we felt as though she really cared about us. I am 75 and use a cane and my husband is 73 and a cardiac patient on a walker. Without Zeena, we would have had to struggle so much harder and she was there to welcome us after we returned from dinner. So comforting.

Clean hotel. Friendly staff.

it was nice and quite

Desk clerk at check-in was very nice. Expedia showed the room would have a tub/shower combo, it was a shower only. Loose tiles in the bathroom. Third floor hallway smelled horrible. Bed was very hard. A/C worked but was very noisy. Elevator floor was covered with a carpet scrap that had raggedy edges which could be a tripping hazard.

Property was perfect for a one night stay before checking into hca clear lake the next morning.

This property does not have a working hot tub and I specifically booked for that amenity. According to staff, this has been an issue for a while but the owner refuses to update online listings to reflect accuracy. The beds and pillows are super uncomfortable, the shower head was leaking and had low pressure, and the WiFi was so slow I couldn’t connect.

Customer service front desk was really nice

I liked the fact when i called the lady answered and assured me we could check in til 5 am. She was there and greeted us when we checked in. Towards the end of our stay i was getting coffee and water had been spilled by previous person. This same lady was like there go you napkins rightthere to clean up that spill. I said ok i did not make mess but i will clean up. Felt like most of staff did not want to work there. Had they been up front about the pool being dirty when they told us the hot tub did get hot but jets worked before we got there we would not have booked here. Anyway as i said seemed staff really isn't there to work so i took the liberty of doing stripped the bed down to mattress made sure the counts were, noticed stains and why offer a sofa bed and not have bedding? I must have missed something. There. Breakfast was better than some but not as good as it could be. I see why there is a box to drop room keys for check out. I was concerned i would be accused of something else i did not do. Please let Expedia and etc know your pool is not open and hot tub is broken not working at all. Would have saved us enormously

My room smelled so strongly of ammonia that I had to open the window and door to air it out. It was so strong, it made my eyes water.