What Others Have Said
Quality Inn Northtown
9052 University Ave, Coon Rapids, MN 55448
Hotels.com verified review
The hotel was dirty, pool was closed down by the city. All kinds of marks on the walls, curtain stuck to the wall, lots and lots of holes in the walls. The room was like a dungeon. When we asked for our money back to go some place else, he didn't bat an eye, like he was expecting it.
Hotels.com verified review
We did it not stay. Hotels. Com please give us a refund. This place is unsafe
Expedia Group verified review
There was broken glass/pictures in both rooms that I booked. Also broken locks on the doors, broken sink, remote, and stains on the bedding, floors, and walls.
Expedia Group verified review
They wouldnt let me check in because my daughter has her moms last name and is under 21. On top of that they assured me I'd be reimbursed then denied me twice. Will never use them or expedia ever again.
Hotels.com verified review
I’ve stayed at many other quality inn’s and this was by far the most unkempt one I’ve stayed at. It’s all good, the linen and mattresses were comfy but it’s just the entire facility is in rough shape. Stains on the carpets, funky smell to the room if you didn’t leave the window / ac unit on. No room service unless you request it (I was there for 6 nights, got linen and new towels once). There was no microwave, management brought me one but it was janky the hot plate didn’t fit the thing that rotates your food. The doors don’t latch, literally the side doors, hotel room doors — room service after they cleaned left my room open for literally the entire day while I was at work thank God nothing was stolen. Pool room is full of construction supplies, no on-site bottled water for sale via vending machine nor front desk. Holes in both the bathroom door and wall had a 2x2 inch hole from people opening the door into the wall. Good hotel if you’re a smoker, seems like everyone was out smoking. Lax management.
Expedia Group verified review
Stains everywhere from the carpet to the bedding. Even the night stand had filth stuck on it, the shower was gross. I would not stay here again.
Hotels.com verified review
Hated the stay
Expedia Group verified review
Locked out of room a number of times because lock was extremely temperamental to the point of others assisting us starting to try to break a window to get us back into the room. Desk clerk sits behind a glass partition like armed robbery is a constant threat and doesn't seem to ever come out. Only two bath towels and washrags and one hand towel provided (for two night stay for two). No carpet, telephone, coffee maker, cups, tv channel guide, or local information in room (or apparently anywhere else). No breakfast. Bathroom garbage not emptied from prior resident. Accessible room not really accessible (grab bars merely added to dangerously high tub) and flooring so extremely slippery that cane slipped constantly.
Hotels.com verified review
Check for other options really is not for families
Hotels.com verified review
The hotel smelled like an old cigarette ash tray and room was dirty.
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