Stayed for four nights. A/C worked great. Room was clean and comfortable. Good grass for my dogs to potty. Staff very friendly.
Rebecca R
- 07/17/2024
Not very good.
We booked due to a dark in our family. Once arriving we find out that the pool is not available, there was a spider in our room and the shower wa so slippery that my 69 yo mother had to hold on with one hand and try and shower with the other. Very unsafe conditions for an elderly person to try and bathe in. After the funeral services Saturday afternoon my mother didn’t feel comfortable with staying at the hotel so luckily we live only four hours away, so we headed home. We ask for a refund for the remaining night that we were not going to utilize the room. I explained the situation and that after the spider and shower incident my mother didn’t feel safe and wanted to return home. We were denied our refund. I submitted a claim not once but twice and they were all denied. So we are being charged for a Second night that we actually did not stay. Between the hotel and the third party that we booked through, neither is willing to help rectify the situation. My opinion, a company or companies that are unwilling to work with or accommodate their guest to their fullest potential, is not worth my money in the future. There are two other nicer hotels across the street and beside this hotel that I would be more inclined to try before Resulting to this hotel.
Sandra J
- 07/10/2024
Clean room, comfy bed!
Linens were clean, bed slept well.
Karen H
- 05/06/2024
Excellent Hotel
Excellent location and friendly staff. I will stay again.
Clara R
- 11/20/2023
Expedia Group verified review
The hotel was nice but needs better management
Carmen
- 10/24/2024
Expedia Group verified review
This property needs a revamp of the rooms.
Denise
- 10/13/2024
Hotels.com verified review
Clean and good for price. Would stay again.
Jacqueline
- 10/06/2024
Hotels.com verified review
Room was double booked so we didn’t even get to stay. Took 45 miles and over a hour to find another hotel. Worst experience ever!
Larry
- 09/30/2024
Hotels.com verified review
I came to this area for a dog trial and had 1 dog. Apparently this hotel has pet dedicated rooms and they smelled horrible of urine. I had to request a different room after walking into the original room I was given it smelled so bad of pee. The second room they gave me was better but still smelled. I ended up buying urine odor spray at Walmart and sprayed the floor. I had to stay 3 nights. The door to the room was hard to open and close and was very loud when I opened it. The staff was very nice but clearly they need to go thru and shampoo all the carpets and spray down things with urine odor remover on all the pet rooms. I will most definitely not be staying there again.
Renee
- 09/23/2024
Expedia Group verified review
Everything was good except some dumb ass left a pot roach on the side of my truck