Stopped for the night due to weather. Quiet , convenient and clean. Fast check in. Breakfast was typical but was fresh and area was clean
michelle
- 01/05/2025
Expedia Group verified review
Clean and friendly. Breakfast was good.
Janet Michele
- 12/30/2024
Expedia Group verified review
Stayed in Room 110. Floor is laminate not carpet. Although no visible dirt on the floor was seen, when my wife took off her shoes and walked 8 feet to the bathroom her soles were filthy when she got to the toilet! Obviously vacuuming did not get the soil off the floor! Mopping of the floor is lacking and we felt dirty the rest of our stay, even though the rest of the room appeared clean.
Donna
- 12/24/2024
Hotels.com verified review
Enjoyed the facility
La Vaughn
- 11/29/2024
Expedia Group verified review
perfect place to relax
Rafaela
- 10/12/2024
Expedia Group verified review
I went through hurricane Helene here, so this was an abnormal hotel experience. The staff, trapped as much as the guests, were great. I extended my stay because there was no road open out of Asheville. The hotel lost power, ran out of food, hot water, and then had no water - not their fault. All stores and gas stations near were closed for days. Best thing: hotel was on high enough ground that there was no flood danger. Trees did not fall on cars in the parking lot. The other guests were great, we socialized and shared information as we had it (no one's cell phones worked.) I would stay here again.
They need to fix the bathroom door of room 308. I got locked in the bathroom in the dark (no power) when the latch didn't work. Some jiggling and pushing and pulling finally got it open, but that was not pleasant at all. With no cell service, I could have been stuck in there for days. In four days, I never had any maid service for the room - maybe they couldn't get to work with all the hurricane-caused travel issues.
Deborah
- 10/10/2024
Expedia Group verified review
The property was older, but in good shape. We were there when Hurricane Helene hit The staff was amazing and was so understanding of the situation. They helped in any way they could to make sure the guests were taken care of. Kudos to the staff!!!