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What Others Have Said
Quality Inn & Suites
920 DUAL HWY, Hagerstown, MD 21740
Great Stay
I enjoyed my stay at the Quality Inn. The staff was very helpful and I'm thankful that they organized my room every day.
Pleasant staff, comfy bed and a free breakfast!
Actually a one night sleepover with my wife as we traveled back home to NC. Pleasant staff, comfortable bed and a free breakfast. All good!
Very nice for the price. Excellent breakfast.
Overall nice hotel and anemities for the price. Clean rooms and bed comfortable. Employees of hotel friendly. Excellent breakfast. Close to restaurants and attractions.
Our Visit back home.
I thought we left items in the room, but had no way to contact them directly. people were very nice.
Hotels.com verified review
Very good, clean and comfortable
Hotels.com verified review
No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.
Hotels.com verified review
This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.
Hotels.com verified review
Room was really clean. Bed was comfortable. Friendly front desk clerk.
The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Hotels.com verified review
Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
Expedia Group verified review
The room lampshades and dust they were not properly clean. The bathroom wasn’t clean using spiderwebs cobwebs in the corner of the room. When I looked out the window in the morning time I’ve seen hundreds of rat traps all over the property like it’s an infestation of Frances, which was very scary and uncomfortable for me. Staff did not say good morning. Did not get a smile did I Felt like I was in a slow hotel? I didn’t get a good sleep because I was afraid of my sore rat to come inside my room even though I didn’t have any food and I didn’t bring too many bags in here, but I was afraid I didn’t see any box or anything But yes, I did say 100s of rat traps all over the property
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