This property served me well. Room was clean, no bugs. Bathroom was clean. Plenty of linens. Overall the motel seems tired. Could do with major upgrades but for what and where I needed a room it was great.
Dorothy M
- 07/19/2024
Clean and comfortable.
I was pleased with it is clean and comfortable nonetheless I suggest eggs and waffles onnthe breakfast options too. I also would like to see a sidewalk between the hotel and downtown also the canal is there!
Steve W
- 06/18/2024
Comfortable Stay
Comfortable stay. I am pleased.
Steve W
- 06/18/2024
Expedia Group verified review
The hotel seems to be poorly run and lots of deferred maintenance. Barking dog often on during the night. Breakfast was nonexistent. Breakfast provided was coffee, orange juice, cereal, or oatmeal packets.
Kevin
- 10/27/2024
Expedia Group verified review
Property is in dire need of updates. Refrigerator didn't work, bathtub faucet leaking, bathroom door has holes in it, no coffee pot in the room. Pet friendly, convenient to Hancock, Berkeley Springs and C&O canal with miles of hiking and bike trails.
Kathleen
- 10/13/2024
Hotels.com verified review
Bigots and hatred
Kenneth
- 10/07/2024
Hotels.com verified review
The standard king room smelled of smoke, the bed sheet and floor err stained and very out dated circa the mid 70’s, and the room had no phone or elevator for disabled guests. My partner and I were there looking at new homes for a place to live so the second day we extended our plans and given a hard time for not coming down to inform them of our plans at 11 but we were in the furthest possible room without a phone and both have physical issues that prove to be hard to walk such distances! The third day we again slept past our check out and tried to extend our stay but didn’t know there was a problem with our bank and while we were getting it resolved we were again startled by hard knocking at our door and this time by the sheriff who said that the owner wanted us gone or being charged with trespassing. We left and then we were told that one of us looked like he was on drugs the night before which was anxiety medication and had our prescription bottles with us! We were trying to get away from a drug area but ultimately being gay was the reason we were kicked out by the sheriff! I left an important medication in the refrigerator and they tried to say that they found a drug pipe which was not ours and they threw away the medicine bottle that was clearly prescribed with the label on it! Do not stay here if you don’t want to fall into a time warp with a town of bigotry and hatred! Ridiculous that no matter how nice you are to others the hate for being different is still alive!
Stuart
- 10/07/2024
Hotels.com verified review
Personnel was friendly & accommodating. Hotel was bicycle friendly.
Verified traveler
- 10/02/2024
Expedia Group verified review
Nice clean accomidations. Comfy bed. Nice people. I would recommend, especially for those on a budget.
Dina B.
- 09/24/2024
Expedia Group verified review
The reviews were terrible but we had no other option so we tried it out and the room was clean and decent for a motel wasn’t as bad as the reviews said at least for us .