Pet Friendly Lodging Reviews

Great customer service. Great big rooms super clean. Great part of town. You can walk to all the restaurants. Would come back.

Wonderful experience. Great staff in all departments. We’ve stayed many times and it gets better and better.

The location is perfect and I get to view the sunrise and sunset. The staff was pleasant and helpful. I love the fact that they are dog friendly.

Had a nice one night visit to the Hyatt. Dillon the manager and Ana and the desk were very accommodating and I really appreciated it.

Hotel is clean and the staff is friendly.

Only disappointment was the breakfast which now is not included . We decided to pay the 11$ Per person for breakfast as it was very good the last time we stayed even though it was free the last time. Everything was just barely warm. Oatmeal was watery . Bacon was like chewing leather. There was a nice variety of food but it was all not hot enough. The best part was the bread I put in the toaster!

The hotel was wonderful , location was prefect . Staff was great . I had a great stay

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The front desk staff person named McKenzie was outstanding! She was- professional, personal, very knowledgeable, kind, attentive, and responded quickly to all my requests and questions.

I am infuriated by the incompetence of the front desk staff and the manager. I had an envelope sent overnight by Fedex to arrive Thursday Oct. 31 that was needed for a business meeting in the morning of Friday November 1. When checking at the front desk for my envelope no one was able to find it. We had proof of delivery and the signature of the front desk receptionist. Several hours later I was told it was in the managers office and that the manager had left for the day. Nobody else had a key to th manager's office. How is this possible in the 21st Century? That I have to wait until the next morning to get my envelope? What if the manager had an emergency and was not able to come in that morning? No one else was able to enter the office? I find this totally unacceptable and unbelieveable in 2024. This morning they were still unable to locate it and finally after searching for close to three hours found it and presented it to me in the manila envelope that was inside the Fedex envelope - no fedex envelope in sight. Nothing much offered in the way of an apology for the inconvenience - just oh, sorry about this! This Hotel's front desk staff clearly has not be trained in the hospitality industry and in the a basic scenario of what to do if a guest is waiting for an overnight delivery! something that is obviously important for the guest. I am stunned by the incompetence.